Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Colton Laatz

Portland

Summary

Dedicated customer service professional with proven cash handling skills and a commitment to customer satisfaction. Known for reliability and maintaining composure in high-pressure situations.

Overview

2
2
years of professional experience

Work History

Customer Service Cashier

McDonald's Restaurant
Dallas, OR
04.2025 - Current
  • Processed customer transactions accurately and efficiently using point-of-sale system.
  • Provided exceptional service by addressing customer inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of work area to enhance customer experience.
  • Assisted in training new cashiers on operational procedures and customer service standards.
  • Collaborated with team members to ensure smooth workflow during peak hours.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Enhanced store security by identifying and reporting suspicious activities.
  • Resolved customer complaints, leading to noticeable improvement in customer satisfaction ratings.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.

Customer Service Cashier

Dairy Queen Grill & Chill
Dallas, OR
09.2024 - 02.2025
  • Processed customer orders and accurately handled payment transactions.

Education

High School Diploma -

Dallas High School
Dallas, OR
06.2026

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash register operation
  • Cash handling

Languages

English

Interests

  • Regularly practice mindfulness and meditation for overall wellness
  • Enjoy participating in Mixed Martial Arts for overall physical and mental well-being

Timeline

Customer Service Cashier

McDonald's Restaurant
04.2025 - Current

Customer Service Cashier

Dairy Queen Grill & Chill
09.2024 - 02.2025

High School Diploma -

Dallas High School