Confident and decisive when communicating goals and vision to succeed. Talented business and customer relations professional with self-directed nature and analytical problem-solving abilities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager in Charge
H-E-B
01.2024 - Current
Fostered a culture of continuous improvement by encouraging employees to share ideas and take ownership of their work, resulting in higher levels of job satisfaction and operational excellence.
CFT Lead
H-E-B
08.2023 - 01.2024
Implemented standardized work procedures, ensuring consistency in operations while maximizing efficiency.
Healthy Living Lead
HEB
08.2022 - 08.2023
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
CFT Specialist
H-E-B
05.2022 - 08.2022
Provided personalized customer service by greeting each customer, assisting with purchases, suggestively selling and making sure all products are available.
Curbside Specialist
H-E-B
08.2020 - 05.2022
Provided suggestions for and actively participated in improving sales, margins and execution of all programs.
Seafood Specialist
H-E-B
01.2019 - 07.2020
Answered customer questions about products and services, helped locate merchandise and promoted key items.
0621 Field Radio Operator
United States Marine Corps
10.2016 - 01.2019
Installed, tested and operated radio equipment, adjusting settings to achieve clearest transmission.
Cashier
H-E-B
03.2013 - 09.2016
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Business Administration And Management
Sam Houston State University
Huntsville, TX
12-2022
Associate of Arts - Business Administration And Management
Blinn College
Brenham, TX
05.2016
Skills
Customer Relations
Planning and Coordination
Problem-Solving
Stocking and replenishing
Training and coaching
Affiliations
Pi Kappa Alpha Treasurer
Certification
Food Safety Manager
Timeline
Manager in Charge
H-E-B
01.2024 - Current
CFT Lead
H-E-B
08.2023 - 01.2024
Healthy Living Lead
HEB
08.2022 - 08.2023
CFT Specialist
H-E-B
05.2022 - 08.2022
Curbside Specialist
H-E-B
08.2020 - 05.2022
Seafood Specialist
H-E-B
01.2019 - 07.2020
0621 Field Radio Operator
United States Marine Corps
10.2016 - 01.2019
Cashier
H-E-B
03.2013 - 09.2016
Associate of Arts - Business Administration And Management
Blinn College
Bachelor of Arts - Business Administration And Management