Colton Martin
Mount Horeb
Summary
Dynamic and results-oriented professional with a proven track record at Buck and Honey's, adept at multitasking and maintaining a strong work ethic under pressure. Excelled in guest engagement and exceptional customer service, enhancing customer satisfaction and streamlining operations. Skilled in POS system management and teamwork, consistently achieving high efficiency and positive outcomes.
Overview
3
3
years of professional experience
Work History
Server
Buck and Honey's
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Food Runner
Buck and Honeys
08.2023 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Cashier
Caseys
06.2022 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Undergrad - Marketing/Sales
University of Whitewater Wisconsin
Whitewater, WI05-2028
High School Diploma -
Mount Horeb High School
Mount Horeb, WI06-2024
Skills
- Strong work ethic
- Quick learner
- Customer assistance
- Exceptional customer service
- Teamwork and collaboration
- Guest engagement
- Sense of urgency
Timeline
Server
Buck and Honey's
08.2023 - Current
Food Runner
Buck and Honeys
08.2023 - Current
Cashier
Caseys
06.2022 - 04.2023
Undergrad - Marketing/Sales
University of Whitewater Wisconsin
High School Diploma -
Mount Horeb High School
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