SAMANTHA HARSH
Sioux Falls
Summary
Driven and collaborative individual with talent for coordinating surgical schedules seamlessly while maintaining compassionate and patient-focused approach. Demonstrates strong persuasive abilities and empathy when liaising between medical staff and patients, ensuring optimal communication and satisfaction. Proficient at managing complex schedules and resolving conflicts efficiently while prioritizing well-being of patients.
Overview
2025
2025
years of professional experience
Work History
Surgical Scheduler/Imaging Coordinator
Sioux Falls Specialty Hospital
07.2022 - Current
- Schedule surgical cases with multiple outlying clinics and hospitals
- Coordinate recovery care rooms for overnight patients and post-operative rooms for same day patients
- Displays superior organizational skills by tracking all relevant information regarding surgeries and providing detailed reports as needed
- \Assist with facilitating surgical cases to obtain and best workflow for the operating room and staff scheules
Administrative III/Scheduling Specialist II
Avera McKenna Hospital
- Manage multiple physicians' procedural, clinical and hospital call schedules, and appointments
- Verify and maintain insurance and referral information for prior authorizations
- Register patients, answer telephones and direct calls to appropriate staff
- Identified gaps in existing processes and implemented solutions to improve efficiency
Optician
Visions Eye Care & Therapy Center
- Recommend lenses based on doctors' findings during examination
- Obtain insurance authorization/eligibility status for both the patients' medical and eye insurance, bill accordingly
- Assist in optical buying and managing optical inventory
- Resolved customer complaints in a professional manner while demonstrating empathy
Education
Associate in Applied Science - Business Administration/ Marketing
SOUTHEAST TECHNICAL INSTITUTE
Skills
- Patient coordination
- Data entry proficiency
- Insurance verification
- Medical terminology
Timeline
Surgical Scheduler/Imaging Coordinator
Sioux Falls Specialty Hospital
07.2022 - Current
Administrative III/Scheduling Specialist II
Avera McKenna Hospital
Optician
Visions Eye Care & Therapy Center
Associate in Applied Science - Business Administration/ Marketing
SOUTHEAST TECHNICAL INSTITUTE
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