Colton Urland
Summary
Enthusiastic Sales and Customer Service professional. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates, with talent for interacting with staff at all levels of organization and the public.
Overview
6
6
years of professional experience
Work History
Sales & Business Development Representative
Camping World RV Sales
05.2020 - Current
- One year as Business Development Representative (Internet Sales), Nationally one of the top performers which lead to my promotion to Sales Representative
- Two plus years as Sales Representative
- Maintained customer relationships with follow up and setting appointments to increase sales & repeat business
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations
- Negotiated with clients and developed relationships with key personnel
- Developed and delivered engaging sales presentations to convey product benefits
- Utilized CRM software to manage customer accounts and track performance metrics
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
Catering Coordinator
Panera Bread dba Manna Development Group
06.2019 - 03.2020
- Event Coordinating / Production / Delivery, Client Relations / Service / Support, Time Management / Communication, Food Safety & Quality Training, Team experience
- Sales Volume Of 2M+/Year
Business Office/Before and After School Care Assistant
Frontier Academy Charter School
01.2018 - 01.2019
- Accountant Clerk and Student Enrichment Coordinator K-12, Reception & Communication
- Accounts payable/receivable, Payroll, Tax Preparation & Benefits enrollment
- Childcare safety & activity leadership
- Childcare Event Transportation - Bus Driver
- Document Filing, Organization, and Communication
Education
University of Northern Colorado
Greeley, COHigh School Diploma -
Ralston Valley Senior High School
05.2016
Skills
- General Office Procedures
- Business Social Media Marketing
- MS Office/Google Drive/Adobe Software/CRMs
- Outgoing / Open to Experience
- Team Player With Optimistic Attitude
- Organization/Planning/Event Coordinating
Timeline
Sales & Business Development Representative
Camping World RV Sales
05.2020 - Current
Catering Coordinator
Panera Bread dba Manna Development Group
06.2019 - 03.2020
Business Office/Before and After School Care Assistant
Frontier Academy Charter School
01.2018 - 01.2019
University of Northern Colorado
High School Diploma -
Ralston Valley Senior High School
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