Comfort Adeyemo
Whatabuger
Carrollton,GA
1
Certification
11
years of professional experience
Dynamic professional with extensive experience in restaurant management and operations. Skilled in developing training programs that boost employee performance and retention. Committed to achieving operational excellence while ensuring high levels of customer satisfaction.
Work History
Restaurant Manager
3 Months- Supervised daily operations to ensure adherence to quality standards and customer satisfaction
- Trained staff on food safety protocols and company policies to enhance team performance
- Managed inventory levels, ordering supplies to maintain optimal stock and reduce waste
- Developed staff schedules to optimize labor efficiency while meeting business needs
- Implemented customer feedback mechanisms to improve service delivery and dining experience
- Conducted regular performance evaluations, providing constructive feedback for employee development
- Assisted in financial reporting tasks, ensuring accuracy in cash handling and sales tracking
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
General Manager
3 Years 10 Months- Oversaw daily operations, ensuring high-quality service and customer satisfaction.
- Led team of managers in achieving operational excellence and efficiency.
- Implemented training programs that improved employee performance and retention rates.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
- Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
- Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
Customer Service Representative
1 Year 10 Months- Resolved customer inquiries through effective communication and problem-solving techniques.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Improved resolution time with effective problem-solving for customer complaints.
Manager
1 Year 1 Month- Streamlined operational processes, resulting in increased efficiency and reduced wait times.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Cook
1 Year 6 Months- Prepared quality food items in accordance with Arby's standards and recipes.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Collaborated with team members to ensure timely food preparation during peak hours.
- Trained new staff on food safety procedures and operational protocols.
Crew Chief
1 Year 6 Months- Implemented quality control measures to enhance food safety compliance.
- Collaborated with other supervisors to address workflow challenges and develop innovative solutions.
- Maintained excellent attendance records, demonstrating dedication to punctuality and reliability as a key member of the team.
- Enforced strict safety protocols to protect crew members.
- Implemented and improved processes to improve crew productivity and performance.
- Adapted quickly to unforeseen challenges, minimizing disruptions to project timeline.
Education
High School Diploma
Skills
Team management
Inventory control and record keeping
Customer engagement
Staff management
Operations management
Point of sale (POS) system operation
Shift management
Food service background
Business operations expertise
Recruitment
Kitchen equipment operation and maintenance
Promotions planning
Order delivery practices
Catering coordination
Employee recruitment expertise
Certification
- Certified Servsafe - February 2028
- Registered Servsafe Examination Proctor - April 2027
Timeline
Restaurant Manager
Whatabuger
03.2026 - CurrentRead More
General Manager
Chipotle
05.2022 - 03.2026Read More
Customer Service Representative
TTEC
06.2020 - 04.2022Read More
Manager
Burger King
02.2019 - 03.2020Read More
Cook
Arby's Restaurant
06.2017 - 12.2018Read More
Crew Chief
McDonald's
11.2015 - 05.2017Read More
Focus Learning Academy
High School Diploma
Read More