Hi, I’m
Comfort Afi Agbaku
Mattapan,MA
Summary
Efficient HR Generalist with a passion for performing a variety of clerical and technical support services for the HR department. Supports pre-employment, staffing, and onboarding processes and troubleshoots issues to meet company needs. Exhibits a high level of discretion to handle sensitive and confidential information.
Overview
15
years of professional experience
Work History
Lim GROUPWellington, FL
North America HR Assistant
01.2022 - 07.2023
Job overview
- Lead recruitment processes for 3 European brands across Canada and the US in collaboration using Indeed, LinkedIn, Equistaff and Yard and Groom to source talents
- Act as the point of contact for new recruits at the North American headquarters in Wellington, FL
- Responsible for all on-boarding processes from updating contracts and insurance registration, to assisting with new hire orientation
- Analyze processes to provide input on structuring the HR North American cell, such as training programs and more
- Performing periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately
- Collaborated with cross-functional teams to ensure a smooth transition and implementation of the new HRIS
- Accomplished 90% of recruitment target, significantly contributing to the company's quota fulfillment
- Maintain the integrity and confidentiality of human resources files and records
- Maintain up-to-date human resource files, records, and documentation using Cobra, Paylocity, Asana, SoGo
Northeastern UniversityBoston, MA
Clerical Assistant
03.2022 - 12.2022
Job overview
- Responsible for a variety of administrative tasks which include registering visitors using Building Engines, distributing and sorting mail, manage the conference room's organization
- Assist in employee onboarding, handling general office maintenance such as ordering supplies, placing service calls, scanning documents, preparing packages for USPS, UPS, and FedEx delivery, managing supply inventory and other duties as they arise.
Century Nit Consult LtdAccra, Ghana
Executive Secretary
11.2015 - 03.2018
Job overview
- Assisted students seeking academic possibilities in other countries
- In function, facilitate learning more about a research program, making school recommendations, and provide general guidance to assist in making a final selection
- A designated custodian for maintaining an account, a source of money, policies, and procedures for controlling spending, and accounting processes for expense reconciliation were all used to create an imprest system
- Managed day-to-day operations of front desks and reception areas.
- Assisted with Recruitment and Onboarding
Reigners Christian CentreAccra, Ghana
Financial Secretary
04.2009 - 03.2018
Job overview
- Handled and grew congregation's purpose and ministry, disburse all funds received into church treasury in a responsible and structured way, with funds identified and bills paid when due.
Minerals Commission of GhanaAccra, Ghana
Administrative Officer
09.2013 - 08.2014
Job overview
- Prepare draft memorandum and reports on issues as may be directed
- Teamed up in processing of outgoing contracts, and postage of official letters
- Follow-up on all National Health Insurance Scheme- related matters
- Being employees' initial point of contact, answering questions about facilities, supplies, and scheduling
- Keeping track of office supplies and replenishing as needed, as well as arranging important documents and filing.
Rising Data SolutionsAccra, Ghana
Customer Service Representative
01.2009 - 04.2009
Job overview
- Handle clients' problems
- Listening and transcribing customer data.
Education
Northeastern UniversityBoston
Master of Science - MS from Human Resources Management/Personnel Administration
12.2023
Shaanxi University of Science And TechnologyXi'an, China
Master of Business Administration - MBA from Business Administration and Management
12.2020
University of Professional StudiesAccra, Ghana
Bachelor of Business Administration (BBA) from Business Administration
08.2013
Skills
- Recruitment
- Talent Recruitment
- Scheduling
- Budgeting
- Administration
- Filing
- Office Administration
- Petty Cash Management
- Customer Service
- Human Resources
- Clerical Support
- Employee Onboarding
Interests
Certificate of Merit - National Union of Ghanaian Students-China Jul 2020 In Recognition of Your Invaluable Contribution and Dedication in your Role as the Vice President- Xi'an Chapter 2019/2020
Timeline
Clerical Assistant
Northeastern University
03.2022 - 12.2022
North America HR Assistant
Lim GROUP
01.2022 - 07.2023
Executive Secretary
Century Nit Consult Ltd
11.2015 - 03.2018
Administrative Officer
Minerals Commission of Ghana
09.2013 - 08.2014
Financial Secretary
Reigners Christian Centre
04.2009 - 03.2018
Customer Service Representative
Rising Data Solutions
01.2009 - 04.2009
Northeastern University
Master of Science - MS from Human Resources Management/Personnel Administration
Shaanxi University of Science And Technology
Master of Business Administration - MBA from Business Administration and Management
University of Professional Studies
Bachelor of Business Administration (BBA) from Business Administration
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