Concepcion Quezada
Hayward,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Restaurant Waiter
Cheff Che Cafe
11.2022 - Current
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Manager
Fotografia Medina
10.2015 - 11.2023
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Onboarded new employees with training and new hire documentation.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed store organization, maintenance, and purchasing functions.
- Optimized store displays and appearance via strategic merchandising.
- Supervised guests at front counter, answering questions regarding products.
- Submitted orders for new inventory.
Education
No Degree -
San Jose City College
San Jose, CA01.2003
High School Diploma -
William C. Overfelt High School
San Jose, CA06.2002
Skills
- Service prioritization
- Tableside Service
- Relationship Building
- Team Leadership
- Courteous Phone Demeanor
- Cleaning and sanitizing
- Service Quality
- Team Player
- Food Preparation and Safety
- Food safety understanding
- Ability to Lift 30 Pounds
Timeline
Restaurant Waiter
Cheff Che Cafe
11.2022 - Current
Manager
Fotografia Medina
10.2015 - 11.2023
No Degree -
San Jose City College
High School Diploma -
William C. Overfelt High School
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