Concepcion Silva
Oklahoma City
Summary
Offering foundation in technology and strong problem-solving abilities with willingness to learn and grow. Brings understanding of customer service and technical troubleshooting to efficiently address user issues. Ready to use and develop customer service and technical skills in any role.
Professional, reliable team player with background in customer service and operations in fast-paced environments. Known for enhancing team collaboration and achieving results through adaptability and effective communication. Skilled in managing inventory, providing excellent customer service, and maintaining clean and safe workspace.
Overview
2
2
Languages
1
1
Certification
6
6
years of professional experience
Work History
Receiving Associate
Burlington
Yukon, Oklahoma
10.2019 - 05.2023
- Processed incoming shipments and verified accuracy in inventory management.
- Collaborated with team members to maintain organized stock areas, improving workflow efficiency.
- Assisted in training new associates on receiving processes and best practices for inventory control.
Cashier
Caseys
Mustang, OK
06.2023 - 11.2024
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Assisted in maintaining cleanliness and organization of checkout area, enhancing customer experience.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Greeted customers entering store and responded promptly to customer needs.
Warehouse Associate
Hobby Lobby
Oklahoma City, OK
01.2025 - 09.2025
- Operated forklifts and pallet jacks for efficient movement of inventory
- Maintained accurate stock records using inventory management systems
- Collaborated with team members to streamline warehouse operations
- Conducted regular quality checks on merchandise to ensure compliance with standards
Education
High School Diploma -
US Grant High School
Oklahoma City, OK05.2019
Certified Phlebotomy Technichian - Phlebotomy
Global Medical Institute
Oklahoma City, OK06.2026
Skills
- Customer service
- Loading and unloading
- Scheduling
- Time management skills
- Computer skills
- Problem-solving
- Team collaboration
- Reliability and punctuality
- Fast learner
- Customer service and communication skills
- Calendar management
Languages
English
Native or Bilingual
Spanish
Professional Working
Certification
- Certified Phlebotomist Tech- License
- CPR - American Heart Association
Timeline
Warehouse Associate
Hobby Lobby
01.2025 - 09.2025
Cashier
Caseys
06.2023 - 11.2024
Receiving Associate
Burlington
10.2019 - 05.2023
Certified Phlebotomy Technichian - Phlebotomy
Global Medical Institute
High School Diploma -
US Grant High School