Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Concetta Armentrout

Reynoldsburg,OH

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.


Overview

22
22
years of professional experience

Work History

Area Manager

Goodwill Columbus
01.2022 - Current
  • Led multiple teams to achieve company goals and fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Mentored junior staff members, providing guidance on best practices and professional development opportunities.
  • Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
  • Supervised various locations, enforcing high-quality standards of operation.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.

Assistant Site Manager

ARC Industries
09.2018 - 01.2022
  • Create and manage vendor requests
  • Contact person for vendors
  • Track supplies and inventory
  • Train staff & participants
  • Track staff training
  • Track safety drills
  • Safety Committee
  • Quality site inspections
  • Fill in for absent DSP's and trainers
  • Fill in for site manager while on medical leave and vacations
  • Maintain all needed training and certifications

Job Trainer

ARC Ind / Franklin Co. Board Of DD
09.2017 - 09.2018
  • Train participants job tasks/skills
  • Assess new participants
  • Train staff new to sites
  • Deliver supplies to sites
  • Fill in for staff
  • Maintained all needed training and certifications

Training Specialist

ARC Ind / Franklin Co Board Of DD
08.2003 - 09.2017
  • Trained participants hard and soft job skills
  • Worked with participants improve their job skills
  • Nightly quality checks of assigned site
  • Maintain clean and organized work environment for participants and site tenants
  • Conducted safety drills
  • Order site supplies
  • Maintained all needed training and certifications

Substitute Training Specialist

ARC Ind / Franklin Co Board Of DD
05.2002 - 08.2003
  • Trained participants hard and soft job skills
  • Worked with participants improve their job skills
  • Nightly quality checks of assigned site
  • Maintain clean and organized work environment for participants and site tenants
  • Conducted safety drills
  • Order site supplies
  • Take / Earn all needed training and certifications

Education

High School Diploma -

Highland High School
Marengo, OH
1993

Skills

  • Staff Management
  • Operations Management
  • Relationship building and management
  • Team Development
  • Talent review
  • Employee Scheduling
  • Report Preparation
  • Multi-unit management
  • Process Improvement

Accomplishments

  • Supervised team of 56 staff members, across 4 locations with a total of 5 buildings for the past 6 months.
  • Supervised team of 50 staff members across 14 locations with a total of 36 buildings for close to 2 years.
  • Trained and coached new Area Managers
  • Worked closely with General Manager helping in other locations
  • Used Microsoft Excel for attendance, leave requests, incentives, inventory tracking spreadsheets, as well as weekly and monthly billing reports.

Timeline

Area Manager

Goodwill Columbus
01.2022 - Current

Assistant Site Manager

ARC Industries
09.2018 - 01.2022

Job Trainer

ARC Ind / Franklin Co. Board Of DD
09.2017 - 09.2018

Training Specialist

ARC Ind / Franklin Co Board Of DD
08.2003 - 09.2017

Substitute Training Specialist

ARC Ind / Franklin Co Board Of DD
05.2002 - 08.2003

High School Diploma -

Highland High School
Concetta Armentrout