Concetta Mottle
Gulfport,MS
Summary
Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Deli/Bakery Academy Trainer (Manager)
Walmart
Gulfport, MS
03.2024 - Current
- Training and supervision of the deli/bakery team.
- Sanitary production of all food items.
- Operation of all equipment including deli scales, slicers, and industrial ovens.
- Cleaning & sanitizing of facility.
- Providing excellent customer service.
- Utilize existing food safety tracking programs.
General Manager
The Bodega
Gulfport, MS
01.2021 - 03.2025
- Use excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Supervise employees through planning, assignments and direction.
- Prepare staff work schedules and assigned team members to specific duties.
- Create schedules and monitored payroll to remain within budget.
- Manage inventory levels and conducted corrective action planning to minimize long-term costs.
- Guide management and supervisory staff to promote smooth operations.
- Comply with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Complete thorough opening, closing and shift change functions to maintain operational standards each day.
Area Manager
Dr Feelgood Botanicals
Gulfport, MS
05.2021 - 12.2021
- Supervised business functions, employee staffing, customer retention and financial accountability for stores.
- Evaluated schedules, orders and forecasts to plan processes and meet timetables.
- Supervised 8 employees, ensuring optimal productivity.
Recruiter/Trainer/Salesperson Trainer
Waffle House, INC
Gulfport, MS
12.2013 - 10.2021
- Greeted customers, answered questions and recommended specials to increase profits.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Presented food and beverages to guests at tables.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training.
- Managed learning experience consistent with company philosophy and company-wide strategies.
- Explained job duties, compensation and benefits to potential candidates.
- Advertised and promoted open positions using social media and digital marketing procedures.
- Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
- Facilitated job application processes for qualified candidates.
- Read, analyzed, and interpreted various internal and external documents and reports.
- Informed job applicants of duties and responsibilities, compensation and benefits.
- Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
Education
Certificate - Food Safety Manager
National Registry of Food Safety Professionals
Orlando, FL02-2025
Associate of Applied Business - Information Technology
Eastern Gateway Community College
Steubenville, OH05.2010
Certificate - Office Assisting
Jefferson Community College
Steubenville, OH05.2009
Certificate - Computer Software
Jefferson Community College
Steubenville, OH05.2009
Skills
- Team Leadership
- Focus and Follow-Through
- Staff Scheduling
- Problem Anticipation and Resolution
- Sales Promotion
- Customer Service
- Sales Tracking
- Administrative Management
- Supervision and Training
- Inventory Control
- Food Safety Compliance
Timeline
Deli/Bakery Academy Trainer (Manager)
Walmart
03.2024 - Current
Area Manager
Dr Feelgood Botanicals
05.2021 - 12.2021
General Manager
The Bodega
01.2021 - 03.2025
Recruiter/Trainer/Salesperson Trainer
Waffle House, INC
12.2013 - 10.2021
Associate of Applied Business - Information Technology
Eastern Gateway Community College
Certificate - Office Assisting
Jefferson Community College
Certificate - Computer Software
Jefferson Community College
Certificate - Food Safety Manager
National Registry of Food Safety Professionals