Abdrahmane Conde
Lifetime
Westerville,OH
6
years of professional experience
Results-driven professional with a strong background in customer service and fitness training. Skilled in creating tailored wellness solutions and fostering team collaboration to achieve common goals. Committed to enhancing client satisfaction and operational efficiency.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Work History
Head Personal Trainer
1 Year 1 Month- Developed personalized fitness programs tailored to client goals and needs
- Conducted one-on-one training sessions focusing on form and technique
- Educated clients on nutrition and wellness strategies for holistic health
- Streamlined administrative processes for greater efficiency in client onboarding, billing, and recordkeeping.
- Implemented innovative marketing strategies to raise awareness of personal training services within the local community.
- Utilized effective record-keeping system for tracking customer information.
Security Control Center Operator
3 Years 8 Months- Monitored security systems and responded to alarms in real-time to ensure safety protocols.
- Coordinated communication between security personnel and law enforcement during incidents.
- Conducted regular inspections of premises to identify vulnerabilities and enhance security measures.
- Documented security incidents and prepared detailed reports for management review.
- Implemented process improvements that increased incident response efficiency by streamlining communication channels.
- Continuously enhanced knowledge of emerging threats and technologies through ongoing professional development courses and certifications.
Account Executive - Payables and Receivables
11 Months- Collaborated with sales team to ensure accurate invoicing and timely collections, resulting in improved cash flow.
- Assisted in reconciling financial statements to maintain accurate records.
- Utilized accounting software to track payment cycles and outstanding balances.
- Supported departmental goals by undertaking additional responsibilities as needed, contributing to overall team success.
- Conducted detailed financial analysis to support budgeting and forecasting efforts.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Retail Sales Consultant
2 Years 1 Month- Cultivated customer relationships to enhance brand loyalty and repeat business.
- Trained new staff on product knowledge and customer service protocols for enhanced team performance.
- Led initiatives to improve customer experience, resulting in increased satisfaction ratings.
- Resolved customer complaints promptly, maintaining a positive brand image.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
Education
Bachelor of Science - Business Administration
Associate of Applied Science - Applied Psychology
Skills
Customer service
Client communication
Professional telephone demeanor
Teamwork and collaboration
Goal oriented
Customer needs assessment
Computer skills
In-person training sessions
Typing speed
Remote office availability
Timeline
Head Personal Trainer
Lifetime
12.2024 - 01.2026Read More
Account Executive - Payables and Receivables
UNFI
03.2022 - 02.2023Read More
Security Control Center Operator
Allied Universal Security Services
03.2021 - 11.2024Read More
Retail Sales Consultant
Giorgio Armani
01.2020 - 02.2022Read More
Johnson & Wales University
Bachelor of Science from Business Administration
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Johnson & Wales University
Associate of Applied Science from Applied Psychology
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