Cong Kiet Lo
San Leandro,CA
Summary
Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Pho 99 Vietnamese Restaurant
Fremont, California
11.2022 - 06.2025
- Greeted customers warmly and provided menus upon arrival.
- Took food and drink orders accurately from guests.
- Assisted with setting up dining areas before opening hours.
- Maintained cleanliness of tables and dining spaces throughout shifts.
- Communicated effectively with kitchen staff to ensure timely service.
- Handled customer inquiries and resolved issues professionally.
Salesperson
Fosig
Ho Chi Minh City, Viet Nam
10.2021 - 04.2022
- Assisted customers with product selection and provided product knowledge.
- Advised customers on the latest product features and benefits.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Collaborated with team members to develop effective sales plans.
- Gathered data on competitors' pricing, products, and promotional activities.
- Negotiated deals and handled complaints or objections.
Education
High School Diploma -
Nam Ky Khoi Nghia
Ho Chi Minh CitySkills
- Customer service
- Food handling
- Order management
- Table setting
- Kitchen communication
- Customer relationship management
- Cash handling
Languages
English
Limited
Vietnamese
Native/ Bilingual
Chinese (Cantonese)
Full Professional
Chinese (Mandarin)
Professional
Timeline
Restaurant Waiter
Pho 99 Vietnamese Restaurant
11.2022 - 06.2025
Salesperson
Fosig
10.2021 - 04.2022
High School Diploma -
Nam Ky Khoi Nghia
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