Summary
Overview
Work History
Education
Skills
Timeline
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Conlan O'Rourke

Orange

Summary

Dynamic and outgoing professional with years of experience in customer service, known for delivering exceptional support and building strong customer relationships. A fast learner, able to quickly adapt to new processes, technologies, and environments. Consistently praised for excellent communication, problem-solving skills, and a positive attitude in fast-paced settings. Passionate about providing top-notch service while contributing to team success and company growth.

Overview

7
7
years of professional experience

Work History

Food Runner

Haven Beer Company
09.2024 - Current
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

Catering Assistant

East Coast Clambakes
06.2021 - 09.2024


  • Provided friendly, courteous service with guests
  • Assisted in food prep, loading vans for events and running the events.
  • Drove company vehicles long distances to events around the northeast

Busser

Dockside
06.2021 - 08.2022
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

Golf Cart Attendant

Great River Golf Course
06.2018 - 07.2021
  • Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
  • Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
  • Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
  • Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
  • Cleared driving range's balls and returned them in a timely manner

Education

Business Management -

University of Maine
Orono, ME

Skills

  • Quick learner
  • Teamwork and collaboration
  • Strong work ethic
  • Conversationalist

Timeline

Food Runner

Haven Beer Company
09.2024 - Current

Catering Assistant

East Coast Clambakes
06.2021 - 09.2024

Busser

Dockside
06.2021 - 08.2022

Golf Cart Attendant

Great River Golf Course
06.2018 - 07.2021

Business Management -

University of Maine

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Conlan O'Rourke