Connar Rivera
Stockton,CA
Summary
Proven Assistant Manager with a track record of enhancing customer satisfaction and boosting sales growth at Circle K through effective team leadership and sales strategies. Skilled in money handling and fostering teamwork, demonstrated by significantly reducing cash discrepancies and mentoring staff for professional development. Achieves results by leveraging product knowledge and customer service excellence.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Circle K
Gilbert, AZ
10.2023 - 05.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Mentored team members to enhance professional development and accountability in workplace.
- Increased sales through effective merchandising strategies and targeted promotions.
Assistant Manager
Culver’s
Gilbert, AZ
08.2021 - 09.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Mentored team members to enhance professional development and accountability in workplace.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Diploma -
Gilbert High School
Gilbert, AZ05.2023
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Retail Operations
- Sales Strategies
- Sales Growth
- Customer Service
- Team Leadership
- Teamwork and Collaboration
- Computer Skills
- Decision-Making
- Problem Resolution
- Active Listening
- Multitasking
Timeline
Assistant Manager
Circle K
10.2023 - 05.2024
Assistant Manager
Culver’s
08.2021 - 09.2023
Diploma -
Gilbert High School