Conner McAndrew
Lock Haven,PA
Summary
Energetically contributed to Quality Inn's guest satisfaction by streamlining laundry processes, significantly enhancing room cleanliness and comfort. Demonstrated exceptional multitasking as a Waitress at Sonnys Real Pit BBQ, ensuring timely service and maintaining a welcoming atmosphere. Skilled in hospitality and customer service, I excel in fast-paced environments, fostering positive guest experiences and operational efficiency.
Overview
2
2
years of professional experience
Work History
Housekeeper
Quality Inn
Lamar, PA
10.2023 - 08.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Dusted picture frames and wall hangings with cloth.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
Waitress
Sonnys Real Pit BBQ
Brunswick, GA
01.2023 - 08.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Cashier
Save A Lot
Lock Haven, PA
02.2022 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
Diploma - English
Central Mountain High School
Mill Hall, PA05.2022
Skills
Sorting and washing laundry
Folding clean laundry
Vacuuming
Cleaning bathrooms
Timeline
Housekeeper
Quality Inn
10.2023 - 08.2024
Waitress
Sonnys Real Pit BBQ
01.2023 - 08.2023
Cashier
Save A Lot
02.2022 - 11.2022
Diploma - English
Central Mountain High School