Conner Riley
Bellingham
Summary
Seasoned Bar Manager & Sales Representative eager to combine my passion for beer and the great outdoors with my strong ability to connect with customers and create an experience that is right for them. I am seeking an opportunity to learn new skills, form connections and community, expand on my hobbies and interests, and contribute to group success.Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Taproom Manager
El Suenito Brewing
08.2024 - Current
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Worked with production team to create new and exciting beer styles, packaging designs, and beer release events.
Sales Representative
Anheuser Busch
09.2021 - 07.2024
- Cultivated strong relationships with customers to ensure their satisfaction and encourage their return.
- Engaged in friendly conversations with customers to truly understand their unique preferences and needs.
- Consistently received positive feedback from clients by delivering exceptional service with a personal touch.
- Built a deep knowledge of products, services, and competitors to provide tailored recommendations and create meaningful sales experiences.
Lead Beertender
Stodgy Brewing Company
08.2020 - 09.2021
- Welcomed every guest with a warm smile and genuine enthusiasm, making them feel right at home.
- Thrived in a fast-paced environment during special events and busy nights, ensuring every customer received excellent service.
- Adhered to alcohol awareness procedures to promote a safe and enjoyable experience for all guests.
- Performed opening and closing duties, including preparing cash drawers, printing sales reports, and getting everything ready for the next shift.
- Collaborated with owners to train and mentor new staff, sharing tips and fostering a supportive team atmosphere.
Sales Representative
High Country Beverage
03.2019 - 02.2020
- Actively listened to customers’ needs and desires, helping them find the perfect products that suited their preferences.
- Responded to customer inquiries with enthusiasm, whether in person or over the phone, always striving to go above and beyond to meet their needs.
- Collaborated with my team to grow our business and create a positive impact for the company as a whole, celebrating our successes together.
Taproom Manager
Choice City
05.2016 - 04.2019
- Enhanced customer service by training and supporting staff, managing daily operations, and addressing any issues that arose with a positive attitude.
- Carefully closed out the cash register and prepared cashier reports at the end of each shift to ensure accuracy and accountability.
- Strived to create meaningful connections with customers by being friendly and intentional in every interaction, nurturing lasting relationships.
- Maintained a calm demeanor while keeping the team and customers happy during busy or stressful shifts.
Front of House Manager
Uncle's Trattoria
01.2017 - 02.2018
- Performed cash handling activities and secured nightly bank deposits.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Resolved guests complaints while maintaining positive customer environment.
- Collaborated with chefs to create seasonal menus and promotional offers.
- Managed staff schedules and maintained adequate coverage for all shifts.
Education
Sports Medicine -
Colorado State University, Fort Collins
05.2016
Skills
- Product knowledge and market awareness
- Teamwork and interpersonal skills
- Community-building
- Reliable and punctual
- Goal-Oriented
- Customer Engagement
- Flexible Schedule
- Sales strategies
Certification
- Cicerone
- TIPS (Responsible Alcohol Service)
- Liquor, Beer and Wine Knowledge
- Proficient with social media, Microsoft and Google apps
Timeline
Taproom Manager
El Suenito Brewing
08.2024 - Current
Sales Representative
Anheuser Busch
09.2021 - 07.2024
Lead Beertender
Stodgy Brewing Company
08.2020 - 09.2021
Sales Representative
High Country Beverage
03.2019 - 02.2020
Front of House Manager
Uncle's Trattoria
01.2017 - 02.2018
Taproom Manager
Choice City
05.2016 - 04.2019
Sports Medicine -
Colorado State University, Fort Collins
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