Conner Volk
Leander,TX
Summary
Knowledgeable Order Fulfillment Associate experienced with warehouse, distribution and stock management operations. Helps team members deliver on order promises with organized spaces and quickly filled shipments. Excels under pressure and understands how to safely use equipment.
Overview
8
8
years of professional experience
Work History
Retail Sales Associate
Kohls Department Store
04.2022 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Demonstrated expertise in various product categories resulting in becoming a go-to resource for customers seeking advice on product selection.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Learned and adapted quickly to new technology and software applications.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
- Pre-assembled containers to be easily selected by packing associates.
- Assisted manager in training new employees to apply strategies and best practices in fulfillment process.
- Picked and packed order items.
Auto Detailer
Daves Detail
05.2016 - 03.2022
- Shined vehicle windows and windshields to remove water spots.
- Conducted thorough inspections of vehicles before and after detailing to ensure complete customer satisfaction.
- Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
- Promoted company services through word-of-mouth marketing efforts and positive customer interactions, driving business growth.
Education
No Degree - Psychology
Austin Community College
Austin, TX08.2024
Skills
- Flexible Hours
- Retail Merchandising
- Exceeding Customer Expectations
- Team Supervision
- Retail Store Operations
- POS System Operation
- Item Ticketing and Pricing
- Adaptable and Flexible
- Honest and Dependable
- Order Management
- Order Processing
- Truck unloading
- Inventory and Stocking
Timeline
Retail Sales Associate
Kohls Department Store
04.2022 - Current
Auto Detailer
Daves Detail
05.2016 - 03.2022
No Degree - Psychology
Austin Community College
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