Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Connie A Jackson

Fort Scott KS

Summary

Results-driven professional with extensive experience in project management and regulatory compliance at Mercy Hospital Springfield. Demonstrated success in audit coordination and data analysis, leading to improved operational efficiency. Proficient in Microsoft Excel for reporting, with a strong focus on detail to ensure high-quality outcomes in dynamic environments.

Overview

36
36
years of professional experience

Work History

Coordinator

Mercy Hospital Springfield
Springfield
04.2014 - 12.2024
  • Coordinated interdepartmental efforts to ensure timely completion of appeals and audits.
  • Maintained accurate audit records using proprietary software (Compliance 360).
  • Conducted phone inquiries with insurance companies and government agencies regarding audit status.
  • Generated Excel reports detailing due dates and follow-up actions for audits.
  • Conducted research on audit, claim, and appeal statuses using insurance and governmental websites.
  • Participated in weekly team meetings to enhance collaboration and progress tracking.
  • Additional responsibilities as assigned

HIM Transcription Supervisor

Mercy Hospital Springfield
Fort Scott
04.1989 - 04.2014
  • Maintained confidentiality of patient information according to HIPAA regulations.
  • Created templates for frequently dictated reports to streamline workflow processes.
  • Utilized multiple computer applications to complete work assignments accurately and efficiently (Meditech, ChartMaxx, Epic EMR)
  • Updated database information with newly transcribed documents regularly.
  • Reviewed transcribed documents for accuracy and completeness per established procedures.
  • Trained new transcriptionists regarding departmental policies and procedures.
  • Performed administrative duties such as filing, faxing, data entry, as necessary.
  • Responded promptly to customer inquiries related to medical records and documentation issues.
  • Conducted quality control checks on completed reports and corrected errors as needed.

Education

High School Diploma -

Fort Scott High School
Fort Scott
05-1969

Skills

  • Project management
  • Data analysis
  • Regulatory compliance
  • Microsoft Excel
  • Audit coordination
  • Database management
  • Attention to detail
  • Quality assurance

References

References available upon request.

Timeline

Coordinator

Mercy Hospital Springfield
04.2014 - 12.2024

HIM Transcription Supervisor

Mercy Hospital Springfield
04.1989 - 04.2014

High School Diploma -

Fort Scott High School

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