CONNIE ENGEL
Gilbert,AZ
Summary
Results-driven sales professional with a proven track record in driving revenue growth and cultivating strong client relationships. Expertise in identifying customer needs, delivering customized solutions, and effectively closing deals. Demonstrates exceptional communication, negotiation, and problem-solving skills while maintaining a proactive approach to team collaboration and target achievement.
Overview
26
26
years of professional experience
Work History
Healthcare Senior Sales Advisor
A Place For Mom
05.2021 - Current
- Consistently ranked among top-performing professionals for cost-efficient customer acquisition.
- Regularly achieved short-term and long-term sales targets.
- Utilized CRM software systems for tracking customer information and managing sales pipelines.
- Managed a portfolio comprising 400+ family accounts.
- Engaged with families after initial conversations have been held, aiming to increase move-ins into partner communities.
- Served as a continuous expert resource for families following referrals to initial community options.
- Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions.
Inside Sales Manager
Nextiva
Scottsdale, USA
10.2019 - 02.2020
- Managed team of up to 30 quota-carrying inside sales representatives during their first 90 days.
- Facilitated goal setting, feedback sessions, and development planning to enhance employee engagement.
- Executed strategic training initiatives with the Learning & Development team, leading to increased productivity.
- Forecasted sales bookings on a weekly, monthly, and quarterly basis leveraging pipeline management.
Director of Sales, Global
Firefly
Chandler, USA
04.2019 - 09.2019
- Ensured consistent achievement of a $750,000 revenue quota, maintaining around 40 points of margin.
- Spearheaded overhaul of new hire sales training program, resulting in a 20% reduction in attrition.
- Reorganized accounts using Salesforce admin skills to align with new geographic territories.
- Collaborated directly with Vice President of Sales to evaluate strategies and maintain organizational alignment.
Inside Sales Manager, Healthcare Vertical
Insight
Tempe, USA
11.2017 - 04.2019
- Managed a group of 20 teammates to drive net new client acquisition in the Healthcare industry.
- Secured more than 100 new accounts each quarter with a total revenue of $2M from hardware, software, and service sales.
- Contributed to hiring decisions, new hire onboarding, and coaching initiatives.
- Collaborated with channel partners to generate consistent YoY growth across SaaS, Cloud, and key IT offerings.
- Maintained the highest Deal Registration percentage among all ISM peers (over 300 submissions per quarter with 55%+ approvals) every quarter
- Chosen as a HighPo Inside Sales Leader to engage in a four-month seminar focused on Purpose Driven Leadership.
- Participated in Directors Club every quarter
Sales Coach, Inside Sales
Insight
Tempe, USA
12.2016 - 11.2017
- Trained new sales representatives through orientation to sales processes, systems, and skills.
- Designed and developed dynamic learning content to provide learners with a strong foundation.
- Developed individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources
- Assigned a quarterly quota of driving new client acquisition (two targets per teammate per quarter) to achieve revenue lift with new hires; conducted trainings to reinforce approach and skill to acquire
Inside Sales Account Executive, Healthcare Vertical
Insight
Tempe, USA
02.2013 - 12.2016
- Executed extensive cold-calling and prospecting, averaging 90 calls daily with 2 hours of talk time.
- Secured IT products and services through key healthcare agreements
- Ranked as leading sales revenue generator among team of 12.
- Qualified for Directors Club recognition across the majority of sales quarters.
Associate Store Manager
T-Mobile USA
Tempe, USA
02.2012 - 02.2013
Front-Desk Assistant
Contact One Call Center
Tucson, USA
08.2010 - 02.2012
Sales Manager
Alltel Communications
Tucson, USA
07.1999 - 11.2009
Education
High School Diploma -
Mountain View High School
Tucson, Arizona05-1991
Skills
- Client acquisition
- Results-driven
- Strategic Problem Resolution
- CRM proficiency
- Sales pipeline management
- Mentoring
Timeline
Healthcare Senior Sales Advisor
A Place For Mom
05.2021 - Current
Inside Sales Manager
Nextiva
10.2019 - 02.2020
Director of Sales, Global
Firefly
04.2019 - 09.2019
Inside Sales Manager, Healthcare Vertical
Insight
11.2017 - 04.2019
Sales Coach, Inside Sales
Insight
12.2016 - 11.2017
Inside Sales Account Executive, Healthcare Vertical
Insight
02.2013 - 12.2016
Associate Store Manager
T-Mobile USA
02.2012 - 02.2013
Front-Desk Assistant
Contact One Call Center
08.2010 - 02.2012
Sales Manager
Alltel Communications
07.1999 - 11.2009
High School Diploma -
Mountain View High School
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