Connie Garcia
Monahans,TX
Summary
I have experience processing transactions and assisting customers. I've learned to resolve issues, answer customer questions and handle office issues. History of exercising sound judgment and reasoned thinking during difficult events. I've developed strong rapport with customers and colleagues. I've maintained safety, managed emergencies, and demonstrated management skills when required. Proactive administrative assistant with expertise in customer service and data management. Recognized for effective onboarding coordination and maintaining organized records that support seamless operations. Eager to leverage skills to drive administrative excellence. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service.
Overview
2
2
Languages
13
13
years of professional experience
Work History
Administrative Assistant
Iron Horse Tools
Monahans, TX
08.2023 - Current
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Coordinated office supply inventory and procurement, ensuring resources met operational needs.
- Coordinate and manage employee onboarding processes, including preparing documentation, entering employee information into systems, and communicating with new hires and internal departments (performed regularly with each new hire)
- Create, review, and process billing tickets accurately in FieldEquip software on a daily basis to ensure timely invoicing.
- Distribute required Personal Protective Equipment (PPE) to employees and maintain accurate records of issuance (performed as needed and during onboarding).
- Maintain inventory levels of PPE supplies and notify management when reordering is necessary.
- Maintain accurate electronic and physical records, updating files daily to ensure compliance and organization.
- Communicate with internal staff and vendors via phone and email to gather or provide necessary information.
- Provide general administrative support including scheduling, correspondence, and document preparation.
- Monitor task lists and deadlines to ensure timely completion of assignments.
Secretary
H&r Block
Fort Stockton, TX
02.2018 - 08.2023
- Managed filing system, entered data and completed other clerical tasks.
- Prepared and organized meeting materials, ensuring timely distribution to participants.
- Assisted coworkers and staff members with special tasks on a daily basis.
- Established administrative work procedures to track staff's daily tasks.
- Assisted in drafting professional correspondence and reports for internal communications.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
Secretary
M&J Trucking Inc.
Fort Stockton, TX
05.2022 - 12.2022
- Maintained daily report documents, memos and invoices.
- Entered data into system and updated customer contacts with information to keep records current.
- Assisted coworkers and staff members with special tasks on a daily basis.
Cashier
Circle N East
Fort Stockton, TX
03.2018 - 01.2020
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries and provided knowledgeable recommendations.
- Maintained organized cash register area to ensure efficiency and cleanliness.
- Collaborated with team members to optimize checkout procedures and reduce wait times.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Secretary
Saul Rodriquez Welding & Trucking LLC.
Fort Stockton, TX
12.2017 - 03.2018
- Maintained daily report documents, memos and invoices.
- Assisted coworkers and staff members with special tasks on a daily basis.
- Entered data into the system and updated customer contacts with information to keep records current.
Front Desk Receptionist
Hampton Inn By Hilton
Fort Stockton, TX
10.2017 - 12.2017
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Managed front desk operations, ensuring smooth check-in and check-out processes.
- Trained new staff on front desk procedures, enhancing team efficiency and service quality.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Correctional Officer
Reeves County Detention Center
Pecos, TX
11.2013 - 07.2017
- Trained new correctional officers on emergency procedures and protocol adherence.
- Supervised inmate activities to ensure compliance with facility regulations and safety protocols.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Booked new inmates into facility and processed inmates for release.
- Monitored surveillance equipment to detect and prevent unauthorized activities.
Education
High School Diploma -
Fort Stockton High School
Fort Stockton, TXSkills
- Administrative support
- Office administration
- Computer literacy
- Office management
- Reception oversight
- Time management
- Billing management
- Office supply management
- Visitor management
- Employee attendance tracking
- Office equipment maintenance
- Attendance record management
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Administrative Assistant
Iron Horse Tools
08.2023 - Current
Secretary
M&J Trucking Inc.
05.2022 - 12.2022
Cashier
Circle N East
03.2018 - 01.2020
Secretary
H&r Block
02.2018 - 08.2023
Secretary
Saul Rodriquez Welding & Trucking LLC.
12.2017 - 03.2018
Front Desk Receptionist
Hampton Inn By Hilton
10.2017 - 12.2017
Correctional Officer
Reeves County Detention Center
11.2013 - 07.2017
High School Diploma -
Fort Stockton High School