Connie George
Santa Fe,NM
Summary
Dedicated and technically skilled business professional with a versatile skill set developed through experience as a director, department manager, insurance agent and administrative assistant. Proactive in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line. Offer intermediate/advanced computer skills in MS Office Suite and other applications/systems.
Overview
25
25
years of professional experience
Work History
HR Director
Jewish Community Center Of Greater Albuquerque
Albuquerque, NM
06.2022 - 08.2025
- Led recruitment strategies to attract diverse talent for community programs.
- Developed training programs to enhance employee skills and engagement.
- Managed employee relations to foster a positive workplace culture.
Assistant to numerous departments- Part-time
Eckerd Youth Alternatives
11.2014 - 01.2017
- Initially hired via Temp Agency, OfficeTeam. Hired permanent part-time, asked to transfer to different departments based on company needs. Upon completion of final assignment, resigned. Six months later rehired as permanent part-time payroll and benefits assistant, upon completion resigned to travel.
- Downloaded compensation data from payroll and sorted for analysis, identifying discrepancies.
- Compiled and edited employee handbooks for acquisitions.
- Covered for Benefits Administrator, while on maternity leave.
- Assisted Training Department, entering required training assignments in systems.
- Developed a form for reporting required training.
Family Caretaker
Family Caretaker
Palm Harbor, FL
01.2013 - 09.2014
- Caretaker for terminally ill family member.
- Volunteered at AARP, composing resumes for clients.
- Volunteered for Suncoast Hospice performing patient/family support and pet therapy.
Licensed Health, Life and Annuities Agent
Independent Licensed Health, Life and Annuities Agent
11.2010 - 01.2013
- Sold health, dental and life insurance to private individuals.
- Serviced clients policies.
Benefits Manager
Professional Staffing
Clearwater, FL
02.2006 - 11.2008
- Managed all benefit renewals/administration.
- Developed RFP for vendor/broker capabilities and analyzed responses, reducing applicants to final three.
- Established committee to review/interview vendor abilities and select a new broker.
- Designed and implemented a Wellness program to begin employee awareness of health care behavior.
- Conducted open enrollment meetings.
- Input benefit deduction codes into payroll system and developed reports to insure correct deductions were in place.
- Wrote script, developed materials and recorded a voice-over PowerPoint CD to train new enrollees on benefit offerings.
- Streamlined enrollment process by downloading personal information from payroll system to enrollment forms, then transmitting data electronically to vendors.
- Implemented HIPAA and FMLA policies.
- Conducted FLSA audit.
Director of Benefits
Sykes Enterprises, Inc.
Tampa, FL
06.2002 - 05.2005
- Completed health/welfare self-insured plan renewals and redesign for 3,000 to 5,000 employees with 15 plans in multiple states.
- Examined employee utilization reports and negotiated discounts to drive employee behavior.
- Reduced healthcare costs 2 million in one year by carving out high turnover class of employees and implementing a mini-medical plan.
- Implemented a step program for employee contributions based on length of service.
- Input all changes, employee contributions, plan design, and SPDS via Lawson website for Open Enrollment.
- Conducted 401(k) investment analysis identifying the need for mutual fund changes.
- Introduced programs to protect fiduciary liability.
- Managed employee leave programs.
- Developed job descriptions and fast-track program for increases in compensation/responsibilities.
Corporate Benefits Manager - Finance
Jabil Circuit, Inc.
St. Petersburg, FL
12.2000 - 05.2002
- Liaison among 7 field HR departments and corporate initiatives for 3,000 employees.
- Accomplishments included: health/welfare fully-insured plan renewals and redesign (17 plans), brought field HR into compliance in areas of COBRA, HIPAA, QMSCO, hardship withdrawals, SPD’s, qualifying events and numerous other basic benefit areas.
- Produced 'Best Practices' field HR manual.
- Completed due diligence, plan cost/gap analysis and enrollment of all employee benefits for Texas acquisition.
- Developed vacation accrual transition plan.
- Performed employee meetings to educate and enroll 400+ newly acquired employees.
- Compiled data for IRS audit.
Education
Project Management, Train the Trainer, Employee Benefit Law, Total Rewards
Skills
- Teambuilding & Staff Development
- Policies & Procedures Manuals
- Spreadsheet & Database Creation
- Report & Document Preparation
- Management, Personnel and Projects
- Expense Reduction, Resourceful
- Self-starter, Customer Service
- Microsoft Suite
- Excel intermediate/advanced proficient
Timeline
HR Director
Jewish Community Center Of Greater Albuquerque
06.2022 - 08.2025
Assistant to numerous departments- Part-time
Eckerd Youth Alternatives
11.2014 - 01.2017
Family Caretaker
Family Caretaker
01.2013 - 09.2014
Licensed Health, Life and Annuities Agent
Independent Licensed Health, Life and Annuities Agent
11.2010 - 01.2013
Benefits Manager
Professional Staffing
02.2006 - 11.2008
Director of Benefits
Sykes Enterprises, Inc.
06.2002 - 05.2005
Corporate Benefits Manager - Finance
Jabil Circuit, Inc.
12.2000 - 05.2002