Connie Hewitt

Licensed Health Insurance Agent

Self Employed Writer

03.1997 - 01.2012

Scanned, received and sent faxes to insurance claims, co-pay assistance information and patient documentation.
Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
Answered several inbound calls per day from existing and future policyholders to answer inquiries and discuss insurance options.
Explained features, disadvantages and advantages of current policies to promote insurance sales.
Used company provided and home filing system to maintain new and existing accounts.
Adhered to health and prescription insurance products, delivery systems and claims systems.
Developed Cold Calling and referral marketing strategies to create leads, boosting sales 25%.
Developed sales leads from direct referrals, networking and targeted marketing campaigns.
Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
Met with customers to provide information about available products and policies.
Finalized sales and collected necessary deposits.
Conducted annual reviews of existing policies to update information.
Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
Remained impartial in order to advise clients based on circumstances.
Utilized direct marketing strategies such as mailings and phone contracts to approach potential clients and increase sales by 25%.
Created sources for continuous client referrals within community and with businesses using extensive networking skills.