Connie Lorenzo
Ocala
Summary
Dynamic Receptionist and Assistant with a strong team work ethic at Church @ The Springs, adept at enhancing operational efficiency and maintaining a safe environment. Recognized for exceptional communication skills and a friendly demeanor, successfully coordinated events and resolved customer inquiries, ensuring a welcoming atmosphere for all visitors. Committed to providing outstanding administrative support to staff and guests.
Overview
2
2
years of professional experience
Work History
Receptionist
Church @ The Springs
Ocala
04.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assisted with special projects assigned by management when required.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Organized materials for weekly services and events.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Facilities Assistant
Church @ The Springs
Ocala
05.2024 - Current
- Supported overall facility operations by efficiently addressing repair requests and performing routine maintenance tasks.
- Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Coordinated event setup and teardown processes, resulting in seamless transitions between activities onsite.
- Maintained a safe and clean work environment, ensuring compliance with health and safety regulations.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
Education
High School Diploma -
Forest High School
Ocala, Florida05-2021
Associate of Arts - Zoology
Santa Fe College
Gainesville, FLSkills
- Strong Communication Skills
- Strong
- Team Work Ethic
- Organized
- Tenacious
- Friendly and Welcoming
Languages
Spanish
Native/ Bilingual
Timeline
Facilities Assistant
Church @ The Springs
05.2024 - Current
Receptionist
Church @ The Springs
04.2023 - Current
High School Diploma -
Forest High School
Associate of Arts - Zoology
Santa Fe College