Connie Merrick
Abilene
Summary
Detail-oriented and adaptable Certified Pharmacy Technician (Tx, PTCB) with expertise in sterile compounding and hazardous drug handling. Known for strong problem-solving abilities and a commitment to customer satisfaction, ready to contribute to a high-performing pharmacy team as well as accuracy in pharmaceutical calculations and clean room procedures.
Overview
2027
2027
years of professional experience
Work History
Certified Pharmacy Technician
Hendrick Medical Center
Abilene, TX
2007 - Current
- Processed IV medication orders accurately and efficiently, ensuring timely delivery to patients.
- Assisted pharmacists in preparing and dispensing IV, chemo-therapy, and TPNs while adhering to safety protocols.
- Maintained inventory levels by monitoring stock and placing orders for pharmaceuticals as needed while maintaining cost.
- Trained new pharmacy technicians on operational procedures, best practices for workflow efficiency, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Worked with computerized and automated systems for dispensing medications and editing patient profiles.
- Processed medication orders accurately and efficiently, ensuring timely delivery to patients.
- Monitored medication storage conditions to maintain quality standards and prevent product degradation.
Education
Master of Science - Environmental Management
Hardin-Simmons University
Abilene, TXBachelor of Science - Biology
Hardin-Simmons University
Abilene, TXNo Degree - Human Biology
Paris Junior College
Paris, TXSkills
- Attention to detail
- Problem-solving skills
- Customer service
- Clean room procedures; Aseptic Technique
- Pharmaceutical calculations
- Pharmacy software
- Medication storage
- Oral, Sterile IV, Chemo, TPN compounding
- Hazardous drug handling
- Time management with priority
- Cleaning and sanitizing
Timeline
Certified Pharmacy Technician
Hendrick Medical Center
2007 - Current
Master of Science - Environmental Management
Hardin-Simmons University
Bachelor of Science - Biology
Hardin-Simmons University
No Degree - Human Biology
Paris Junior College