CONNIE NEW
Deer Park,TX
Summary
Licensed Vocational Nurse with expertise in critical thinking and medical knowledge, providing exceptional care in high-pressure settings. Works collaboratively with physicians and multidisciplinary teams to enhance patient health through effective nursing and health education. Demonstrates resilience and a positive attitude in urgent situations.
Surgery Scheduler with extensive experience in medical environments. Demonstrated ability to coordinate surgical procedures and manage patient records effectively. Recognized for maintaining confidentiality and ensuring accuracy under pressure. Achievements include enhanced efficiency and streamlined operations in surgical units through meticulous scheduling.
Overview
36
36
years of professional experience
1
1
Certification
Work History
LVN SURGERY SCHEDULER
HCA Houston Healthcare Clear Lake
Webster, TX
07.2013 - Current
- Elevated resource management through effective coordination with office teams, enhancing surgery scheduling efficiency.
- Ensured accurate surgery scheduling by collaborating with patients, staff, and physicians.
- Reviewed daily reports on pending cases, cancellations, and no shows in order to make adjustments as needed.
- Created and managed surgical schedules for multiple surgeons.
- Ensured high-quality customer service by responding promptly to inquiries from doctor offices, healthcare facilities, and team members regarding surgical procedure scheduling.
- Assisted doctors in resolving any conflicts related to surgery times or delays due to unforeseen circumstances.
- Booked surgeries according to physician volume and maintained prompt turnaround times.
- Collaborated and established strong working relationships with physicians, supervisors and colleagues.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Facilitated seamless patient flow in surgical operations by improving interdepartmental communication.
Bed Management Representative
HCA Houston Healthcare Clear Lake
Webster, TX
06.2002 - 07.2013
- Contributed to interdisciplinary team meetings focused on addressing complex patient care needs.
- Developed strategies for managing peak periods of demand for beds.
- Responded promptly to inquiries from internal, external customers related to bed availability, scheduling.
- Facilitated coordination of bed availability to optimize patient flow throughout hospital
- Processed requests for special beds or rooms as needed while adhering to departmental policies and procedures.
- Served as a liaison between departments by providing guidance on proper utilization of beds and resources.
- Maintained accurate records of all bed assignments, transfers, cancellations, and waitlist information.
- Collaborated with other departments to identify and resolve patient placement issues.
- Coordinated with nursing staffs for appropriate discharge planning activities.
- Performed daily reviews of all current admissions, transfers, discharges, and waiting lists.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Answered telephones and directed calls to appropriate medical or administrative staff.
LVN
HCA Houston Healthcare Clear Lake
Webster, TX
09.1995 - 06.2002
- Performed routine diagnostic tests such as EKG's, urinalysis and blood draws.
- Actively participated in continuing education activities in order to stay abreast of latest developments in nursing practices, procedures, techniques .
- Monitored patient progress, reported changes to physician and provided education to families regarding medical conditions.
- Conducted physical assessments of patients on a regular basis.
- Assisted in the admission, discharge and transfer of patients.
- Provided direct patient care by taking vital signs, administering medications and treatments, and providing wound care.
- Assessed patient needs for additional services such as social work or home health aides.
- Responded quickly to life threatening situations using appropriate interventions based on established protocols.
- Provided emotional support to patients and their families during difficult times.
- Maintained accurate medical records for each patient utilizing electronic health record systems.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Interviewed patients to obtain medical history.
- Managed patient records, ensuring confidentiality and compliance with healthcare regulations.
- Administered prescribed medications or started intravenous fluids, noting times and amounts on patient charts.
- Took temperatures or blood pressures, dressed wounds and provided other basic patient care or treatments.
- Addressed patient care needs, collected vitals, dressed wounds, and managed catheters.
LVN
COCHRAN MEMORIAL HOSPITAL
MORTON, TEXAS
09.1989 - 08.1995
- Administered intravenous fluids or medications when necessary under the direction of a physician or registered nurse.
- Provided direct patient care by taking vital signs, administering medications and treatments, and providing wound care.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Administered injections, medications and treatments as directed by the physician.
Education
LICENSED VOCATIONAL NURSE - NURSING
SOUTH PLAINS COLLEGE
Levelland, TX08-1989
Skills
- Surgical scheduling
- Patient coordination
- Medical record management
- HIPAA compliance
- Conflict resolution
- Time management
- Team collaboration
- Interdepartmental communication
Affiliations
- I love the outdoors, boating, camping and spending time with my husband, children and grandchildren.
Accomplishments
- I have been recognized as employee and nurse of the quarter and have also received the Daisy award.
Certification
- Licensed vocational nurse
References
References available upon request.
Timeline
LVN SURGERY SCHEDULER
HCA Houston Healthcare Clear Lake
07.2013 - Current
Bed Management Representative
HCA Houston Healthcare Clear Lake
06.2002 - 07.2013
LVN
HCA Houston Healthcare Clear Lake
09.1995 - 06.2002
LVN
COCHRAN MEMORIAL HOSPITAL
09.1989 - 08.1995
LICENSED VOCATIONAL NURSE - NURSING
SOUTH PLAINS COLLEGE
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