A detail-oriented, team player, and results-driven professional seeking out potential customers, identifying their insurance needs, and customizing insurance policies, including automobiles and property, suited to their needs.
Hi, I’m
Connie Nguyen
Clackamas,Oregon
Summary
Overview
17
years of professional experience
Work History
Oasis Nails
Owner
05.2018 - Current
Job overview
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Providence Portland Medical Center
Billing Scheduling Coordinator
03.2008 - 01.2015
Job overview
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
Education
WA Beauty SchoolSeattle, WA
Certificate Of Cosmetology
01.2016
University Overview
Apollo College Portland, OR
Dental Assistant Program
03.1993
University Overview
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Languages
Vietnam
Full Professional
Timeline
Owner
Oasis Nails
05.2018 - Current
Billing Scheduling Coordinator
Providence Portland Medical Center
03.2008 - 01.2015
WA Beauty School
Certificate Of Cosmetology
Apollo College
Dental Assistant Program
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