Connie Orozco
Coconut Creek,FL
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
21
21
years of professional experience
Work History
Leasing Consultant
Olen Living
Coral Springs, FL
09.2024 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Verified tenant incomes and other information before accepting lease applications.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Responded to requests and scheduled appointments for property showings.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
Assistant Property Manager
Midwest Diversified Management
Coconut creek
10.2016 - 01.2024
- Collect rents, deposits and manage financial expenses, budgeting and reporting for owners; reporting includes keeping financial records from property operations
- Professionally resolve tenant complaints and property concerns; proven efficiency resolving emergency after hour issues
- Facilitate property maintenance issues, including scheduling maintenance and repair, negotiating contracts with vendor conducting property inspections, upkeep of curb appeal
- Coordinate marketing efforts; sustain tenancy with qualified tenants to prevent vacancy loss
- Establish rent agreements and ensure monthly rent payments
- Supervise cleanliness of exterior of the apartments
- Created lease agreements and monitored rental activity as well
- Responsible for leasing, marketing and overseeing the day-to-day operations of the property
- Secure bids and manage contracts for major repairs or capital projects conducting periodic inspections.
Assistant Property Manager
CFH Group
7350 Starling Road Davie Florida33024
05.2015 - 10.2016
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Floater Manager
Cornerstone Residential Management
Hollywood, Florida
07.2004 - 05.2015
- Post rent payments, prepare bank deposits, post 3 day notices as well as follows up on any delinquent rent and small balances
- Conduct move-out inspection of the units in order to determine applicable charges
- Walk move-in ready units to determine readiness and implement high quality standards of cleanliness and aesthetic appearance
- Help maintain an efficient operation of the property consistent with all state and local laws
- Handle inquiries, set appointments, show and rent units, process applications, executing renewals and handle move outs
- Prepare monthly reports(Bond Report), (Variance Report), (Tenant Recap)
- Coordinate work orders address residents concerns Investigate complaints, disturbances and violations and resolve any issues
- Other duties include: coding and processing vendor invoices for payment, follow up on phone calls and messages, walk property to ensure curb appeal.
Education
Real Estate Degree -
Goldcoast Real Estate
Boca Raton, FL05.2004
No Degree - HVAC Register Proctor
Mid Atlantic Training Institute
2555 Lord Baltimore01.2001
High School Diploma -
Academic Mercantil
12.1986
Skills
- Customer service
- Computer literacy
- Communication skills
- Time management
- Microsoft Word
- Bilingual
- Yardi Voyager Savvy
- Onesite
- Efficient with debt collections
- Property collection
Accomplishments
- Maintained 98% or higher occupancy rate for entire length of employment.
Languages
Spanish
Full Professional
Portuguese
Professional Working
Timeline
Leasing Consultant
Olen Living
09.2024 - Current
Assistant Property Manager
Midwest Diversified Management
10.2016 - 01.2024
Assistant Property Manager
CFH Group
05.2015 - 10.2016
Floater Manager
Cornerstone Residential Management
07.2004 - 05.2015
Real Estate Degree -
Goldcoast Real Estate
No Degree - HVAC Register Proctor
Mid Atlantic Training Institute
High School Diploma -
Academic Mercantil