Connie Roland
Goodlettsville,TN
Summary
Dependable office management professional brings over 30 years of experience in administrative oversight. Self-starter and skilled team leader with history unifying staff under common goals, modeling organizational efficiency and instilling customer service excellence. Specializes in any office environments.
Overview
30
30
years of professional experience
Work History
Office Manager/Bookkeeper
Doubleday & Company
Nashville, TN
02.1994 - 12.2023
- Administered payroll and maintained proper documentation of employee personnel.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Maintained filing system for records, correspondence and other documents.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
Education
High School Diploma -
Fairfield High School
Fairfield, IA05-1972
Skills
- Staff Management
- Compliance Monitoring
- Bookkeeping
- Administrative Support
- Office Management
- Billing
- Operations Management
- Data Entry
- Customer Service
- Account Reconciliation
- Mail Handling
- Clerical Support
- Banking Operations
- Credit and Collections
- Document Management
- Office Administration
- Organizational Skills
- Business Administration
- Financial Reporting
- Payroll Processing
- Financial Tracking
- Financial Accounting
Timeline
Office Manager/Bookkeeper
Doubleday & Company
02.1994 - 12.2023
High School Diploma -
Fairfield High School
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