Summary
Overview
Work History
Education
Skills
Timeline
Generic

Connie Smith

Mcminnville,OR

Summary

Detail-oriented healthcare professional with extensive experience supporting radiology and emergency department operations. Skilled in appointment coordination, referral processing, insurance verification, and patient registration. Focused on accurate order review, efficient scheduling, and calm, professional service that improves patient flow.

Overview

21
21
years of professional experience

Work History

Radiology Scheduler

Willamette Valley Medical Center
McMinnville, Oregon
01.2022 - 09.2026
  • Scheduled diagnostic tests such as CT's, Dexas, Mammograms, ultrasounds, and MRIs for patients.
  • Scheduled for patients and referring offices.
  • Coordinated patient availability with department workflow to optimize scheduling efficiency.
  • Answered patient calls and provided preparation instructions for radiology visits.
  • Reviewed physician orders to confirm correct imaging tests and scheduling requirements.
  • Confirmed insurance coverage for radiology procedures.
  • Entered patient demographics, referrals, and appointment changes into scheduling systems.

ER Admissions Clerk

Willamette Valley Medical Center
McMinnville, Oregon
01.2006 - 01.2022
  • Registered emergency department patients using hospital admissions software and verification protocols.
  • Collected insurance information and confirmed patient demographics for ER intake records.
  • Assisted with registration for new patients and updating existing patient records.
  • Explained admission forms and hospital policies to patients and family members.
  • Maintained calm, professional communication during high-volume emergency department admissions.
  • Collected co-pays from patients when applicable and issued receipts accordingly.
  • Answered patient questions and directed visitors to appropriate hospital services.
  • Maintained confidentiality of all patient-related information as outlined by HIPAA regulations.
  • Answered phone calls promptly and directed inquiries to appropriate personnel or departments.

Education

Real Estate Licences - Real Estate

Norman F Webb Realestate School
Salem, OR
06-2025

Skills

  • Radiology scheduling
  • Insurance verification
  • Order review
  • Referral processing
  • Patient registration
  • Appointment coordination
  • HIPAA compliance
  • Customer service

Timeline

Radiology Scheduler

Willamette Valley Medical Center
01.2022 - 09.2026

ER Admissions Clerk

Willamette Valley Medical Center
01.2006 - 01.2022

Real Estate Licences - Real Estate

Norman F Webb Realestate School
Connie Smith