Summary
Overview
Work History
Skills
Timeline
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Connie ST Rose

Orlando,FL

Summary

Dynamic Housekeeper Supervisor at Embassy Suites, recognized for enhancing guest satisfaction through exceptional cleaning practices and strong leadership. Expert in workload prioritization and team motivation, successfully optimizing staff schedules to exceed quality standards. Committed to fostering a safe and organized environment, ensuring customer satisfaction and effective resource utilization.

Overview

6
6
years of professional experience

Work History

Housekeeper Supervisor

Embassy Suites
03.2019 - 09.2024
  • Enhanced guest satisfaction by maintaining a clean and organized environment in all assigned areas.
  • Managed team productivity and workflow to exceed quality standards.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Optimized resource utilization by effectively scheduling staff shifts according to workload demands.

Skills

  • Health and safety
  • Housekeeping
  • Motivational skills
  • Strong leadership
  • Customer service
  • Customer service-focused
  • Cleaning practices
  • Workload prioritization
  • Training and mentoring
  • Task assignment
  • Guest relations
  • Inventory control
  • Room inspection
  • Teamwork
  • Time management
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Clear communication
  • Customer satisfaction
  • Team leadership
  • Active listening
  • Creative thinking
  • Decision-making
  • Adaptability and flexibility
  • Timekeeping
  • Work inspection
  • Microsoft office
  • Safety protocols

Timeline

Housekeeper Supervisor

Embassy Suites
03.2019 - 09.2024

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Connie ST Rose