Summary
Overview
Work History
Education
Skills
Timeline
Generic

Connie Walker

Cedar Park,Texas

Summary

Dedicated professional with excellent customer service, time management and organizational skills. Seeking an opportunity to complete time sensitive tasks effectively within a clerical setting.

Overview

9
9
years of professional experience

Work History

Patient Care Specialist

Austin Geriatric Specialist
07.2022 - 12.2022
  • Assist with referrals, progress notes, medical records, and prior authorization
  • Created patient charts and verified insurance
  • Applied appropriate CPT/ ICD 9 codes to patients charts
  • Answered incoming calls, recorded messages, directing calls to the correct parties.

Case Management Assistant

St. David’s North Austin Medical Center
02.2022 - 06.2022
  • Maintained accurate records of all case notes, progress reports and other documentation related to the client
  • Evaluated client needs and provided appropriate referrals to community agencies
  • Assisted with obtaining the appropriate durable medical equipment
  • Provided resources, on a case-by-case basis for patients and families
  • Assisted with referrals and safe discharge planning.

Clinical Lab Technician

Baylor Scott and White
Round Rock, TX
10.2015 - 09.2021
  • Collect and process blood and other laboratory specimens
  • Perform analysis on specimens for accuracy
  • Input results into Laboratory computer operations
  • Ordered, Stocked Laboratory Inventory
  • Trained Lab Students to be successful
  • Provide quality innovative care to patients with a cheerful disposition.

Certified Nursing Assistant (CNA)

New Hope Manor
05.2014 - 10.2015
  • Assist RN's and LPN's as delegated
  • Observed and reported changes in patient's condition to the nurse
  • Maintained patient's charts and confidential files
  • Hands-on experience caring for patients
  • Accurate vitals for patients
  • Provided quality care for patients such as feeding, bathing, and daily care
  • Build a relationship with patients and family members while providing care.

Education

Diploma - Bachelor of Science Social Psychology

Park University
12.2022

Diploma - Associate of Science Social Psychology

Park University
12.2020

Certificate - Clinical Lab Tech

Austin Community College
08.2015

Certificate - CNA

New Hope Manor
03.2014

Diploma - High School

George Washington Carver HS
05.1986

Skills

  • Proficient in Microsoft Excel
  • Microsoft Suite
  • Word
  • Google Suite, Docs
  • Customer Support
  • Documentation and Reporting
  • Gathering Information
  • Verbal and Written Communication
  • Appointment Scheduling
  • Building great Rapport
  • Cultural Awareness and Sensitivity
  • Work well under pressure

Timeline

Patient Care Specialist

Austin Geriatric Specialist
07.2022 - 12.2022

Case Management Assistant

St. David’s North Austin Medical Center
02.2022 - 06.2022

Clinical Lab Technician

Baylor Scott and White
10.2015 - 09.2021

Certified Nursing Assistant (CNA)

New Hope Manor
05.2014 - 10.2015

Diploma - Bachelor of Science Social Psychology

Park University

Diploma - Associate of Science Social Psychology

Park University

Certificate - Clinical Lab Tech

Austin Community College

Certificate - CNA

New Hope Manor

Diploma - High School

George Washington Carver HS
Connie Walker