Connie R Walrath, RCS

Medical Assistant Front office and PROLO and PRP assistant

Telephone Triage: In detail assess and report patient health information and report to appropriate provider for level of care needed. Provide phone advice and patient education regarding test results, follow up questions, procedure, prescription refills.  

Back office MA duties. telephone triage, medication refills, scheduling procedures and prior auth. Minor office procedure assist. Telephone receptions, appointment scheduling, fax com, voicemail callbacks. EKG.

12 hours shift to assist patient with daily activities.

• Performed diagnostic cardiovascular ultrasound procedures on a professional level on adult patients.
• Patient education, communication of testing indication, steps of procedure during exam.
• Accurately perform cardiac and carotid ultrasound imaging techniques and procedures using 2D, M-mode and Doppler modalities.
• Accurately perform peripheral arterial and venous duplex imaging, lower extremity, Segmental Arterial Pressures and ABI.
• Assisted the physician with stress test using Bruce Protocol.
• Accurately communicate observations during testing, any patient concerns with clinical diagnostic date results to ordering physician using Corestudy and NextGen.

Scheduling of office diagnostic procedures and peripheral angiography / heart cath and interventional procedures at four hospitals for five physicians. Benefits verification and prior authorization. Front and back office medical assisting including vital statistics, lab ordering, telephone triage, medication refills, charting and medical records documentation. Placement of holter monitor and event monitors. Stress test and stress echo test assist. Prior authorization and predetermination for invasive vascular procedures for RFA and EVLT. Procedure assist in RFA and EVLT procedures with sterile technique in the office setting.

• MA for Cardiothoracic Surgeon
• Telephone triage, appointment scheduling, vitals and EKG 
• Surgery scheduling for CV surgeon
• Scheduling and PA for diagnostic procedures
• Patient education and communication of indications, procedures, results and plan of care per physician orders.
• Verification of hospital and office visit benefits per deductibles and coinsurance
• Patient balance collections and insurance claims follow up