Constance Healy
Mullica Hill,New Jersey
Summary
Resourceful Catering Sales Manager with strong services background of over 23 years and creative mindset. Managed catering operations for large university and helped execute many large events. Committed to top-tier customer service and upholding professional, approachable attitude. High-level organizational and collaborative skills leading to exceptional results. Team-oriented with willingness to work a flexible schedule and take the extra steps to finalize a perfect event.
Overview
22
22
years of professional experience
Work History
Catering Events Sales Manager
Villanova University
08.2017 - Current
- Organized corporate meetings, special events and social occasions to satisfy client requirements and increase facility revenues.
- Collaborated with clients to confirm event details such as setup logistics, decorations and food and beverage selections to fulfill client requests.
- Participated in planning meetings, site visits and vendor evaluations to enhance quality of client services.
- Determined facility, services and staffing needs to establish framework for successful event execution.
- Communicated with venue personnel to coordinate event logistics.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Responsible for billing process and balancing books for fiscal year
Cardiac Monitor Technician
Fitzgerald Mercy Hospital
01.2013 - Current
- Monitored patients' heart rhythms and functions through cardiac monitoring strips for over 40 patients at a time.
- Interpreted tests and identified arrhythmias and heart abnormalities on patient's EKG and reported to cardiologist.
- Cleaned and sterilized equipment after each appointment, changed batteries and checked for malfunctions.
- Transcribed patient results and entered into office electronic recording system.
- Excelled in fast-paced, high stress situations such as rapid responses and calling codes.
Waitstaff
Villanova University
03.2017 - 08.2022
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Assisted in food preparation as directed while following instructions to meet specific dietary needs.
- Cultivated warm relationships with regular customers.
Banquet Manager
Paxon Hollow Country Club
01.2002 - 01.2022
- Investigated problems and determined appropriate remedies.
- Interviewed, hired and trained qualified employees.
- Drove continuous improvement of processes and systems operation.
- Responsible for supervision of approximately 15 people
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Delegated tasks to staff members to maximize production under tight deadlines.
- Provided exceptional service to guests by immediately addressing needs and requests.
- Planned and executed numerous large, golf outings for different organizations
- Directed and managed banquet functions for over 300-person event.
Education
Associate of Science - General Studies, Strong Focus On Leadership
Delaware County Community College
Media, PA05.2022
Skills
- Product and Service Promotion
- Time Management
- Detail-Oriented
- Networking Events
- Staff Training and Development
- Customer Service
- Sales Statistics Analysis
- Verbal and Written Communication
- Performance Evaluations
- Relationship Building
Timeline
Catering Events Sales Manager
Villanova University
08.2017 - Current
Waitstaff
Villanova University
03.2017 - 08.2022
Cardiac Monitor Technician
Fitzgerald Mercy Hospital
01.2013 - Current
Banquet Manager
Paxon Hollow Country Club
01.2002 - 01.2022
Associate of Science - General Studies, Strong Focus On Leadership
Delaware County Community College
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