NATALIE RODRIGUEZ
1008 ROLLING MEADOW DR ,TN
Summary
Detail-oriented professional with strong organizational skills in healthcare. Known for effective communication and HIPAA compliance, ensuring accurate patient record maintenance and enhancing service delivery.
Overview
10
10
years of professional experience
Work History
UNIT SECRETARY OR DEPARTMENT
Nashville General Hospital
1818 ALBION ST
05.2020 - 03.2026
- Assisting patients when they arrive at the hospital for surgery.
- Coordinated communication between medical staff, patients, and families to enhance service delivery.
- Maintained electronic health records with a focus on accuracy and compliance with regulations.
- Responsible for providing updates to the family member every hour as the surgery went on.
- responsible for taking the patient's specimens to the lab to be tested before surgery on a daily basis.
- skills, data entry,
- maintaining, filing and organizing patient's charts
COVID-19 Screener
Nashville General Hospital at Meharry
1818 ALBION ST
05.2020 - 08.2021
- Conducted comprehensive health screenings for patients and visitors, ensuring adherence to safety protocols.
- Implemented efficient triage processes to expedite patient flow during high-traffic periods.
- Trained new staff on screening procedures and best practices for COVID-19 assessments.
- Collaborated with healthcare teams to address patient concerns and provide accurate information on protocols.
Sales Associate, Cashier
PETSMART
Mount Juliet, TN
06.2016 - 04.2020
- Delivered exceptional customer service, enhancing customer satisfaction and loyalty.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Trained new associates on product knowledge and sales techniques to improve team performance.
- Executed promotional strategies, increasing sales of featured products during seasonal events.
Education
Associate of Arts - Business
Nashville State Community College
Nashville, TN2009
High School Diploma -
WILSON CENTRAL HIGH SCHOOL
Mount Juliet, TN05-2006
Skills
- Incoming call reception
- Strong organization
- Customer service
- Telephone reception
- Incoming call management
- HIPAA compliance
- Patient chart maintenance
- Unit secretary training
Languages
Spanish
Limited Working
Timeline
UNIT SECRETARY OR DEPARTMENT
Nashville General Hospital
05.2020 - 03.2026
COVID-19 Screener
Nashville General Hospital at Meharry
05.2020 - 08.2021
Sales Associate, Cashier
PETSMART
06.2016 - 04.2020
Associate of Arts - Business
Nashville State Community College
High School Diploma -
WILSON CENTRAL HIGH SCHOOL