Connor Alevok
Pensacola
Summary
Aspiring human services professional with a background in Psychology and hands-on experience in customer service, team coordination, and assistant management. Demonstrates strong skills in staff training, conflict resolution, and problem-solving to enhance service delivery and team performance. Experienced in supervising daily operations, supporting team development, and fostering effective communication in fast-paced environments. Holds a growing interest in correctional counseling, with a focus on rehabilitation, behavior management, and supporting individuals in structured settings.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Champs Sporting Goods
Pensacola, FL
02.2025 - 03.2026
- Assisted in managing daily store operations to enhance customer experience and drive sales.
- Coordinated staff schedules to optimize coverage during peak hours, improving service efficiency.
- Trained new employees on product knowledge and sales techniques, fostering team development.
- Monitored inventory levels and executed restocking procedures to maintain product availability.
- Implemented visual merchandising strategies that increased product visibility and enhanced store aesthetics.
- Resolved customer inquiries and complaints promptly, ensuring high levels of customer satisfaction.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Sales Associate
Champs Sporting Goods
Sarasota, FL
05.2024 - 01.2025
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained knowledge of current sales promotions and inventory to address customer inquiries effectively.
- Executed visual merchandising standards to create appealing product displays that attracted customer attention.
- Processed transactions accurately using point-of-sale systems, ensuring smooth checkout experiences for customers.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Science - Psychology
The University of West Florida
Pensacola, FL05-2027
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Customer relations
- Problem-solving
- Time management
- Schedule oversight
Timeline
Assistant Manager
Champs Sporting Goods
02.2025 - 03.2026
Sales Associate
Champs Sporting Goods
05.2024 - 01.2025
Bachelor of Science - Psychology
The University of West Florida