Connor Bailey
Conroe
Summary
Dynamic Operations Manager with a proven track record at Koala Insulation, excelling in operations oversight and strategic planning. Spearheaded initiatives that significantly enhanced customer satisfaction and operational efficiency. Skilled in problem-solving and team leadership, adept at driving performance improvements and maintaining high employee engagement.
Overview
3
3
years of professional experience
Work History
Operations Manager
Koala Insulation
03.2022 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Education
High School Diploma -
Conroe Higschool
Conroe, TX06.2020
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Operations Monitoring
- Decision-Making
- Planning and Implementation
- Employee relations and conflict resolution
- Staff Training
- Staff Management
- Inventory Management
- Operations Oversight
- Strategic Planning
Timeline
Operations Manager
Koala Insulation
03.2022 - Current
High School Diploma -
Conroe Higschool
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