Connor Bedford
La Grange,Illinois
Summary
Dynamic and results-driven professional with a proven track record at Fitness Formula Clubs, achieving 100% quota attainment for four consecutive months. Currently pursing an Account Representative role where I can forge long lasting relationships and improve the overall technological infrastructure.
Overview
4
4
years of professional experience
Work History
Membership Sales Representative
Fitness Formula Clubs
Elmhurst , IL
04.2024 - Current
- Consistently achieve 100% quota attainment for four consecutive months.
- Achieved a record-breaking single-day sales total by setting a new club record on closeout.
- Prospect for new customers, and interact with current members to generate referrals.
- Create a welcoming and personable environment by understanding the prospect's need's analysis.
Membership Concierge Supervisor
Life Time Athletic Burr Ridge
Burr Ridge , IL
12.2021 - 04.2024
- Assisted members with account maintenance, processing member needs, changes, and transactions, including programming, service, and account payments.
- Accelerated member loyalty and satisfaction by offering solutions and providing superior customer service, while maintaining an average 54.4% member retention rate.
- Spearheaded membership sales, with the top month leading to over $5k in new revenue for the club.
- Supervised the team's KPIs to achieve monthly, quarterly, and yearly club revenue goals, resulting in over $1M every month in total club revenue.
Locker Room Manager
Chicago Highlands Club
Westchester, IL
01.2021 - 12.2021
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Inspected and maintained the cleanliness of the facility, including locker rooms, showers, and restrooms.
- Supervised, trained, evaluated, and scheduled a staff of six housekeepers daily.
- Bartended and served food in the golfers' grille.
- Sanitized golf shoes, and provided locker maintenance for all our guests and members.
Education
Bachelor of Science - Sport And Recreation Management
University of Iowa
Iowa City, IA12-2020
Skills
- Team training
- Product and service sales
- Goal-oriented mindset
- Adaptability to change
- Cold calling expertise
- Direct marketing
- Customer service
- Resiliency
- Relationship building
- Self-motivated
Timeline
Membership Sales Representative
Fitness Formula Clubs
04.2024 - Current
Membership Concierge Supervisor
Life Time Athletic Burr Ridge
12.2021 - 04.2024
Locker Room Manager
Chicago Highlands Club
01.2021 - 12.2021
Bachelor of Science - Sport And Recreation Management
University of Iowa