CONNOR BRIGGS
New Orleans
Summary
I am writing to express my enthusiasm for this new opportunity of work as advertised. With a full year of working in distribution under my belt, I'm motivated to continue and open more opportunity for my future. With a Bachelor of Science degree from Miami University, I have a robust background as a student and a collegiate football player. I am confident that I possess the skills and dedication necessary to contribute effectively to your team. Throughout my college career, I have honed a diverse skill set that I believe will be invaluable in my professional journey. Balancing the rigorous demands of academics while competing at a high level in Division 1 football has instilled in me a strong work ethic, resilience, and exceptional time management abilities. These experiences have taught me how to remain focused under pressure, adapt to changing circumstances, and consistently strive for excellence.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
SRS Distribution
New Orleans, LA
04.2025 - Current
- Analyzed team dynamics and implemented strategies to improve workflows and boost service delivery efficiency.
- Cultivated and sustained customer relationships to drive future business opportunities.
- Gained experience understanding the collaboration and work that transfers from the front office to the warehouse for maximum work efficiency.
- Ability to operate on Agility, Routing, Accounting
Inside Sales Representative - STORM HELP
SRS Distribution
Wichita, KS
11.2025 - 12.2025
- Adapted into a fast-pace work environment where I learned to work smarter and more efficient to the volume of daily business.
- Gained experience in an operational role to help find a solution for deliveries being delivered on schedule with the correct material.
- Learned new material that is used in a different region that gave me a better understanding of product distribution
Miami Athletic Marketing
Miami University
Oxford, OH
05.2024 - 08.2024
- Collaborated with the sales team to develop promotional activities and sales support materials.
- Attended meetings and worked collaboratively with cross-functional teams to brainstorm new ideas.
- Assisted in video and photo shoots for marketing materials, ensuring brand consistency.
Front Office Intern
Mortgage Financial Services
Flower Mound, TX
06.2021 - 07.2023
- Worked closely with human resources to support employee management and organizational planning.
- Monitored operations and reviewed records and metrics to understand company performance.
- Maintained accurate records of all activities performed throughout internship period.
Car Transporter
Ramsey Auto Group
Arlington, TX
07.2017 - 07.2020
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Maintained communication with dispatcher regarding route changes, delays, customer needs.
- Provided exceptional customer service at each pickup and delivery location by answering questions and addressing concerns promptly and courteously.
Education
Bachelor of Arts - Primary Business & Scientific Studies
Miami University
Oxford, OH12-2024
Skills
- Agility
- Descartes
- Excel & Spreadsheets
- Fork-Lift Certified
- Flexible and Adaptable
- Relationship Building
- Critical Thinking
- Analytical
Accomplishments
- 2023 Dean's List - Southeastern Louisiana University
- 2024 President's Honor Roll - Miami University
- 2024 Snoop Dogg Arizona Bowl Champion
Timeline
Inside Sales Representative - STORM HELP
SRS Distribution
11.2025 - 12.2025
Customer Service Representative
SRS Distribution
04.2025 - Current
Miami Athletic Marketing
Miami University
05.2024 - 08.2024
Front Office Intern
Mortgage Financial Services
06.2021 - 07.2023
Car Transporter
Ramsey Auto Group
07.2017 - 07.2020
Bachelor of Arts - Primary Business & Scientific Studies
Miami University
Activities and Honors
Miami University Football Captain, Miami University Academic Mega Camp Volunteer, Habitat for Humanity House Builder - Cincinnati, Ohio, Goodwill Volunteer Shelter - Oxford, Ohio, Hurricane Relief Volunteer for Hurricane Ida - Hammond, Louisiana, Hurricane Relief Volunteer for Hurricane Laura – Lake Charles, Louisiana