Connor Brown
Cheesecake Factory Restaurant
Knoxville,Tennessee
5
years of professional experience
Serving for several years has taught me xceptional customer service skills, how to foster a collaborative environment while ensuring guest satisfaction. It has also allowed me to understand how to train people who are new to the profession and has opened my ability to talk to anyone in order to help.
Work History
Server
1 Year 1 Month- Providing customer service with effective communication with guests and making sure everyone's needs are met.
- Coordinated food and beverage orders with kitchen staff to maintain efficient service flow.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Assisted in training new servers on menu items and restaurant policies to improve team performance.
- Worked with a large group of people to bring a positive work environment with collaboration
Server
3 Years 9 Months- Provided customer service to guests with effective communication and ensured everyone's needs are met.
- Able to fulfill the needs of the team as it was a smaller restaurant requiring more teamwork and communication to ensure proper service for guests.
- Kept up hygiene/sanitation codes to keep the business safe for guests and coworkers.
- Trained many new servers on how to serve and how to conduct yourself with guests
Dishwasher
4 Months- Used dishwashing machinery to clean and sanitize dishes and glasses to standard
- Worked with kitchen staff to improve efficiency at busy hours.
Education
- BCMB
- Dean's List [Fall 2023-Current]
- 3.86 GPA
- Extracurricular Activities: Volunteering at Fort Sanders
- HOPE Scholarship Recipient
- Orange and White Scholarship Recipient
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Multitasking
Collaboration with others
Emotional Intelligence to manage peoples emotions in stressful or conflicted situations
Effective communication (can talk to anyone)
Interests
Working out
Paddle Boarding
Hiking
Cooking
Timeline
Server
Cheesecake Factory Restaurant
07.2025 - CurrentRead More
Server
Seasons Innovative Bar and Grill
10.2021 - 07.2025Read More
Dishwasher
Cheers at Choto
05.2021 - 09.2021Read More
University of Tennessee
from BCMB
Read More