Connor Carpenter
Camano,WA
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at KafeNeo. Proven ability to enhance guest engagement and satisfaction through attentive service and effective multitasking. Experienced in cash handling and maintaining a professional appearance, consistently delivering memorable dining experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
KafeNeo
Arlington, WA
08.2024 - 08.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Barback
Joes Italian Restaurant
Santa Margarita, CA
06.2024 - 08.2024
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
Server
Hops N Drops
01.2024 - 06.2024
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Vollis
Marysville, WA
06.2023 - 01.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Crew Member
McDonald's
Mission Viejo, CA
03.2021 - 05.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Associate of Applied Science - Electrical Engineering
Skagit Valley College
Mount Vernon, WAElectrical Engineering
Saddleback College
Mission Viejo, CAEl Toro High School
Lake Forest, CA06.2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Memory retention
- Hospitality service expertise
- Professional appearance
Certification
-Food handler Card( newly renewed)
-MAST certificate
Timeline
Server
KafeNeo
08.2024 - 08.2025
Barback
Joes Italian Restaurant
06.2024 - 08.2024
Server
Hops N Drops
01.2024 - 06.2024
Server
Vollis
06.2023 - 01.2024
Crew Member
McDonald's
03.2021 - 05.2022
Associate of Applied Science - Electrical Engineering
Skagit Valley College
Electrical Engineering
Saddleback College
El Toro High School