Connor Cheslawski
Holden
Summary
Professional manager prepared for leadership roles within dynamic environments. Strong focus on team collaboration, ensuring flexibility to meet changing needs. Expert in staff coordination, conflict resolution, and operational efficiency. Reliable and results-driven, known for fostering a positive work environment and achieving organizational goals.
Overview
5
5
years of professional experience
Work History
Shift Manager
Starbucks
Holden, MA
12.2025 - Current
- Monitored product inventory levels, ensuring timely restocking of supplies and ingredients.
- Assisted in resolving customer complaints promptly to maintain a positive store atmosphere.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
Barista
Starbucks
Shrewsbury, MA
08.2024 - Current
- Focused on delivering exceptional customer service through efficiently preparing and serving high-quality drinks in a fast-paced, high-volume Starbucks environment.
- Adhered to Starbucks' five key moments for beverage quality, presentation, and cleanliness to enhance customer experience and satisfaction.
- Following the promotion to barista trainer, ensured new baristas followed Starbucks protocols, including drink recipes, equipment operation, and customer satisfaction.
- Took the initiative to learn and support managerial tasks such as inventory counts and food pulls to further my knowledge of leadership responsibilities.
Food and Beverage Expert
Target
Leominster, MA
11.2022 - 06.2023
- Worked to restock shelves, coolers, and freezers with fresh food and beverages using FIFO.
- Aided customers with various inquiries and attempted to make the shopping experience as easy and enjoyable as possible.
- Helped complete and bag online pick-up orders.
- Provided accurate allergen information to guests, ensuring their safety and well-being.
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work experience.
Dishwasher
Specialty Sandwich Co.
Holden, MA
09.2021 - 03.2022
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Maintained consistent cleanliness by adhering to sanitation procedures for all dishes, utensils, and equipment.
- Maintained a safe working environment by properly storing and using cleaning chemicals as per the safety guidelines.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
Education
Bachelor of Science - Biological Engineering/Chemical Engineering
Worcester Polytechnic Institute
Worcester, MA04-2028
High School Diploma - undefined
Wachusett Regional High School
Holden, MA06-2024
Skills
- Customer Service
- Teamwork
- Multitasking
- Inventory Management
- Food And Beverage Preparation
- Product Knowledge
- Adaptability
- Workplace safety
Timeline
Shift Manager
Starbucks
12.2025 - Current
Barista
Starbucks
08.2024 - Current
Food and Beverage Expert
Target
11.2022 - 06.2023
Dishwasher
Specialty Sandwich Co.
09.2021 - 03.2022
High School Diploma - undefined
Wachusett Regional High School
Bachelor of Science - Biological Engineering/Chemical Engineering
Worcester Polytechnic Institute