Results-driven Sales Leader with over 7 years of proven success in exceeding profit targets and driving customer acquisition. Combines strategic problem-solving and analytical thinking to develop effective sales strategies. Recognized for strong work ethic, adaptability, and exceptional interpersonal skills. Eager to embrace new challenges that further enhance growth and innovation.
Overview
6
6
years of professional experience
Work History
Account Executive
GTN Logistics
Cincinnati, OH
07.2024 - Current
Cultivated relationships with key decision makers through regular client visits and follow-up calls.
Negotiated contracts with clients to ensure profitable outcomes for the company.
Provided timely customer service support to resolve any issues quickly and efficiently.
Identified potential new customers through research of industry trends and competitive analysis.
Managed accounts by providing ongoing technical support after the sale was completed.
Advised customers on best practices regarding product usage or maintenance procedures.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
National Account Representative
All Good Logistics Inc
Joliet, IL
12.2021 - 11.2023
Domestic Logistics Solutions Provider
Building Relationships with small, medium and large-sized companies in need of 3PL transportation Services.
Specialized in LTL, FTL, Expedited, Flatbed and hazardous transportation along with excellent customer service to improve efficiencies as well as strong focus on customer retention.
Continuous follow up to ensure the best possible customer experience and all needs are handled.
Prospecting for new business both telephonically as well as in person.
Tracked sales performance data using CRM tools to accurately forecast future results and inform strategic planning efforts.
Identified new business opportunities by conducting thorough research on potential clients and their industries.
Implemented effective strategies to proactively address potential issues before they escalated, maintaining client satisfaction levels.
Assisted finance departments in resolving billing disputes or discrepancies, ensuring timely payments and maintaining overall account health.
Regularly communicated with clients at all levels of an organization, demonstrating professionalism and adaptability to diverse communication styles.
National Account Representative
Amstan Logistics
Cincinnati, OH
04.2019 - 11.2021
Customized full service logistics including individual/team customer service
Designer of solutions to optimize supply chain opportunities.
Telephonic prospecting for new business
Tracked sales performance data using CRM tools to accurately forecast future results and inform strategic planning efforts.
Identified new business opportunities by conducting thorough research on potential clients and their industries.
Implemented effective strategies to proactively address potential issues before they escalated, maintaining client satisfaction levels.
Managed a portfolio of high-value accounts, consistently achieving revenue targets and KPIs.
Negotiated contract terms and pricing structures, ensuring mutual benefit for both the company and clients.
Warehouse Package Handler
United Parcel Service, UPS
Dayton, OH
08.2018 - 03.2019
Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards.
Collaborated with supervisors to develop strategies for improving overall warehouse performance and productivity.
Participated in ongoing training opportunities to stay current with industry best practices for package handling procedures.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Maintained clean, safe work environment through regular cleaning duties and promoting teamwork among staff members.
Maximized storage space utilization by organizing packages in a logical, systematic manner according to size and weight.
Used hand-held scanners and physical logs to accurately track item movements.
Supported efficient loading/unloading processes, coordinating with truck drivers and other warehouse personnel as needed.
Contributed to overall company growth by consistently meeting or exceeding productivity goals and maintaining a strong work ethic throughout daily operations.