Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Connor Detering

Albuquerque,NM

Summary

Results-oriented Systems Administrator with military experience supporting secure enterprise environments, and pursuing a degree in Software Engineering. Strong foundation in IT systems, troubleshooting, and automation, with growing proficiency in modern programming, and software development practices. Motivated to apply technical discipline, problem-solving, and continuous learning toward software engineering roles.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Client Systems Technician

USAF
Albuquerque, New Mexico
03.2024 - Current
  • Assisted clients in troubleshooting hardware and software issues to ensure system functionality.
  • Provided remote technical support using communication tools, enhancing user satisfaction.
  • Documented client interactions and solutions in helpdesk system for future reference.
  • Collaborated with team members to address complex inquiries and improve resolution times.
  • Conducted routine maintenance on devices to maintain optimal performance levels.
  • Coordinated equipment replacements and service requests with vendors for timely responses.
  • Analyzed system logs to identify potential issues, driving proactive improvements.
  • Trained end users on technology products, fostering better utilization of services.
  • Utilized PowerShell scripting for daily tasks and automation.

Education

Some College (No Degree) - Software Engineering

Western Governors University
Salt Lake City, UT

Skills

  • System maintenance
  • Team collaboration
  • PowerShell scripting
  • Hardware and software installation
  • Documentation management
  • File system administration
  • Active directory
  • Incident management
  • Problem-solving abilities
  • Network administration

Certification

CompTIA Security+

Timeline

Client Systems Technician

USAF
03.2024 - Current

Some College (No Degree) - Software Engineering

Western Governors University
Connor Detering