Connor Dickson
Essex Country Club
Manchester,MA
4
years of professional experience
Snack Bar Manager leading seasonal food-and-beverage service at a private club, coordinating food preparation, member service, and cleanliness during peak golf season. Trains and supervises staff, delegates coverage, and manages inventory and supply orders to keep the operation moving smoothly. Supports golf outings and special events with consistent service on high-volume weekends.
Work History
Snack Bar Manager
1 Year 9 Months- Oversaw daily snack bar operations, managing food preparation, cleanliness, and service during club's seasonal golf season to ensure smooth operations.
- Coordinated setup, service, and member needs for golf outings and special events, ensuring seamless execution during high-volume weekends.
- Trained and supervised staff, delegated responsibilities, and reinforced service standards across busy shifts.
- Delivered fast, attentive service during peak snack bar periods, enhancing customer experience and satisfaction. fast, attentive service during peak snack bar periods.
Food Runner / Busser
3 Years 5 Months- Delivered accurate food orders and coordinated with servers and kitchen staff to ensure seamless service.
- Facilitated guest interactions daily while delivering meals promptly and maintaining polished service across dining room.
- Support private club operations by maintaining clean dining areas and responding quickly to member requests.
- Assisted with event support for golf tournaments, weddings, private member gatherings, and seasonal functions, enhancing overall guest experience.
Ski Instructor
2 Years- Instructed children in skiing fundamentals, enhancing their confidence through clear demonstrations and hands-on guidance.
- Adapted lessons to different ages and skill levels to keep instruction accessible, engaging, and developmentally appropriate.
- Oversaw student activity during sessions, promoting safe behavior and fostering a positive learning atmosphere.
Hospitality Intern
2 Months- Rotated through finance, front desk, restaurant, event, and guest service departments during a five-week hotel internship.
- Adapted to departmental standards, gaining comprehensive understanding of full-service hotel operations.
- Coordinated guest check-in support, ensuring smooth arrivals and accurate room assignment updates.
- Resolved service requests promptly, collaborating with front desk and housekeeping to ensure guest satisfaction.
- Supported events and provided guest-facing services, enhancing overall guest experience.
Education
Bachelor of Science - Hospitality Management
3-in-1 degree, in progress
High School Diploma
Skills
Guest service
Private club operations
Member relations
Food & beverage
Food safety protocols
Cash handling
Team training
Staff scheduling
Shift supervision
Event support
Inventory management
Banquet setup
Reservation management
POS systems
Guest recovery
AWARDS & LEADERSHIP
- DECA National Qualifier & Medalist | Hospitality & Tourism Cluster
- Won the Restaurant and Food Service Management category at the Massachusetts DECA state competition, qualifying to compete at the national level.
- Earned national recognition as a medalist while demonstrating hospitality knowledge, decision-making, communication, and management skills., Lacrosse Team Captain | Manchester Essex Regional High School
- Served as a two-year team captain, helping lead teammates, communicate with coaches, and set a positive example on and off the field.
Timeline
Hospitality Intern
Beauport Hotel
03.2026 - 05.2026Read More
Snack Bar Manager
Essex Country Club
01.2025 - CurrentRead More
Food Runner / Busser
Essex Country Club
05.2023 - CurrentRead More
Ski Instructor
Ski Bradford After School Program
01.2023 - 01.2025Read More
Manchester Essex Regional High School
High School Diploma
Read More
Johnson & Wales University
Bachelor of Science from Hospitality Management
Read More