CONNOR DOLAN
Cotati,USA
Summary
Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence.
Overview
8
8
years of professional experience
Work History
Account Executive
ADP
San Francisco, CA
06.2023 - Current
- Identified and onboarded 39 new clients for payroll, tax, human resources, and benefits.
- Achieved 130% of sales plan in FY2023, consistently surpassing targets.
- Ranked as #1 team in the US for retirement service sales.
- Met monthly sales goals throughout 2024 YTD, maintaining strong performance.
Senior Fine Wine Sales & Events Coordinator
Treasury Wine Estates, Penfolds Wines
Napa, CA
09.2022 - 06.2023
- Achieved direct-to-consumer fine wine sales exceeding $250,000 in fiscal year 2022.
- Planned and executed logistics for over 40 national luxury events, driving team sales to $2.2 million for FY2021-2022.
- Cultivated strong relationships with high-net-worth (HNW) and ultra-high-net-worth (UHNW) clients.
- Developed luxury partnerships with brands including Ferrari US, Fox Media, Robb Report and Dennison.
Fine Wine Sales Coordinator
Treasury Wine Estates, Penfolds Wines
Napa, CA
10.2019 - 09.2022
- Drove sales growth, surpassing year-to-date sales plan objectives.
- Maintained premium customer service standards while expanding clientele base.
- Developed data-driven insights for monthly reporting and event invitations.
Winery Support Coordinator
Williams Selyem Winery
Healdsburg, CA
01.2018 - 10.2019
- Enhanced DTC sales support for all allocations.
- Managed social media content, achieving significant engagement growth.
- Streamlined inventory management for on- and offsite wine storage.
Harvest Intern
Williams Selyem Winery
Healdsburg, CA
09.2017 - 12.2017
- Worked as crush crew leader for the 2017 Williams Selyem harvest
Education
Bachelor of Arts - Global Studies, Concentration - European Political Systems
Sonoma State University
01.2017
Skills
- Product knowledge and sales expertise
- Salesforce proficiency
- High-gain communication
- WSET Level 2 certification
- Client onboarding and account management
- Customer relationship management
- Event coordination
- Problem-solving abilities
- Competitive analysis techniques
- Microsoft Office Suite proficiency
Timeline
Account Executive
ADP
06.2023 - Current
Senior Fine Wine Sales & Events Coordinator
Treasury Wine Estates, Penfolds Wines
09.2022 - 06.2023
Fine Wine Sales Coordinator
Treasury Wine Estates, Penfolds Wines
10.2019 - 09.2022
Winery Support Coordinator
Williams Selyem Winery
01.2018 - 10.2019
Harvest Intern
Williams Selyem Winery
09.2017 - 12.2017
Bachelor of Arts - Global Studies, Concentration - European Political Systems
Sonoma State University
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