Connor Fernandez
COVINGTON,LA
Summary
Proven Customer Service Representative at AutoZone, adept in consultative sales and complaint resolution, enhancing customer satisfaction and loyalty. Leveraged product knowledge and problem-solving skills to exceed service goals. Eager to apply a strong customer service ethos and a willingness to learn in a dynamic new role, driving positive outcomes and customer engagement.
Overview
1
1
Certification
Work History
Customer Service Representative
AutoZone
05.2023 - 07.2023
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Maintained up-to-date knowledge of product and service changes.
- Performed general housekeeping and cleaning tasks.
Education
No Degree - Line Worker
L.E. Fletcher Technical Community College
Schriever, LA12.2024
High School Diploma -
St Paul's High School
Covington, LA05.2024
Skills
- Consultative Sales
- Product Knowledge
- Money handling abilities
- Problem Resolution
- Customer Service
- Willingness to learn
Certification
FTCC Certified Line Worker Certifications
Class A CDL
NCCER Core Curriculum
NCCER Construction Site Safely Orientation
NCCER Power Industry Fundamentals
NCCER Power Line Worker
First Aid/CPR/AED for Adults
OSHA 10
Timeline
Customer Service Representative
AutoZone
05.2023 - 07.2023
No Degree - Line Worker
L.E. Fletcher Technical Community College
High School Diploma -
St Paul's High School
FTCC Certified Line Worker Certifications
Class A CDL
NCCER Core Curriculum
NCCER Construction Site Safely Orientation
NCCER Power Industry Fundamentals
NCCER Power Line Worker
First Aid/CPR/AED for Adults
OSHA 10
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