Connor Frye

Retail Sales Associate and Small Engine Repair

Aube's Inc. Napa Auto Parts

02.2014 - Current

Greeted customers and helped with product questions, selections, and purchases.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained clean sales floor and straightened and faced merchandise.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Helped customers complete purchases, locate items, and join reward programs.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Used POS system to process sales, returns, online orders, and gift card activations.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Answered questions about store policies and addressed customer concerns.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Developed professional relationships with customers to increase loyalty, retention and rapport.
Managed cash register after end of shift to balance and record accurate transactions.
Utilized upselling techniques to promote additional products and increase sales.
Trained and supervised new employees to use selling strategies and apply best practices.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Managed efficient cash register operations.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Listened to customer needs and desires to identify and recommend optimal products.
Diagnosed problems with customers lawn equipment and fixed said product.
Offered customers top-notch advice on how to maintain lawn equipment.
Showed customers how to use their brand new units. (weed eaters, chainsaws, and blowers)
Sharpen chainsaw chains and lawn mower blades for customers.

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