Connor Gaines
Burke,Virginia
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
Work History
Server
Glory Days Grill
Burke, Virginia
10.2023 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Maintained records of transactions made during shift as required by law or company policy.
Host
Glory Days Grill
Burkesville, Virginia
02.2022 - 08.2022
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Ensured compliance with health and safety regulations within the restaurant.
Education
High School Diploma -
Lake Braddock Secondary School
Burke, VA06-2024
Skills
- Table Setting
- Table resetting
- Food Running
- Guest Engagement
- Hostess support
- Safe Food Handling
- Table Bussing
- Order Management
- Supply Restocking
- Team member support
- Beverage Preparation
- Guest Seating
- Point of Sale (POS) system operations
- Liquor, wine, and food service
- Menu item recommendation
- Check payment processing
- Bill computation
- Take-out service
- Calm Demeanor
Accomplishments
- Graduated with Honors in High School
- Know how to work Microsoft Excel
References
References available upon request.
Timeline
Server
Glory Days Grill
10.2023 - Current
Host
Glory Days Grill
02.2022 - 08.2022
High School Diploma -
Lake Braddock Secondary School
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