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Associate Principal Engineer

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Experienced customer service professional with some experience in remote medical reception and retail environments. Proven track record of enhancing patient and customer satisfaction through effective communication and problem-solving skills. Proficient in Microsoft Office and can manage high call volumes while maintaining a focus on quality service. Recognized for building strong customer relationships and efficiently handling and resolving customer complaints and concerns.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.


Ability to work both independently and collaboratively as part of a team, contributing effectively to shared goals. Quick learner with a strong aptitude for adapting to new challenges. Committed to continuous improvement and seeking opportunities to expand knowledge and expertise. Developed skills in fast-paced environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Customer service and data entry expert with a proven track record at the City of San Antonio. Known for exceptional interpersonal skills and attention to detail, resulting in enhanced customer satisfaction and trust. Able to resolve complex issues efficiently while maintaining a positive attitude in person and over the phone.

Connor Hanna

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Service Triage Agent

Supply Chain Triage Agent

Travel Plaza Associate

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Some College (No Degree) - EE, Computer Engineering

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Service Triage Agent

Supply Chain Triage Agent

Travel Plaza Associate

Some College (No Degree) - EE, Computer Engineering

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